Key Account Manager

REPORTS TO: Sr. Regional Operations Manager

The Company:

Sunbit is a top ranked financial technology company headquartered in Los Angeles, California, revolutionizing how people manage everyday expenses with its cutting-edge Buy Now, Pay Later (BNPL) solution.

Trusted by over 30,000 locations nationwide—with a strong presence in dental practices and automotive dealerships (where more than 1 out of 2 dealerships are offering Sunbit)—Sunbit makes essential services more accessible, affordable, and convenient.

Founded in 2016, Sunbit has become the fastest, simplest, and most inclusive financing solution tailored for auto dealership service centers. By offering flexible payment options, Sunbit empowers service teams to complete more approved repair orders and ease the financial burden on customers—helping people say “yes” to the maintenance and repairs they need, when they need them.

Sunbit’s impact and innovation have been widely recognized. The company was named to the Inc. 5000 list in both 2022 and 2023, and has earned accolades such as Most Loved Workplace®, Best Point of Sale Company, and Top Fintech Startup by CB Insights. Sunbit is also featured on CB Insights' list of Unicorn Startup Companies, with a valuation of $1.1 billion. (Source: CB Insights Unicorn List)

With proven product to market fit and rapid success across thousands of merchants and millions of customers, Sunbit is expanding its Account Management team. This is a unique opportunity to join a high-performance, high-growth company that’s redefining how people pay for essential services—and helping our partners deliver more of them.

The Role:

At Sunbit, we help dental practices serve more patients every day by making the financing experience simpler, faster, and more accessible. As a Key Account Manager (KAM), you will own a defined book of business and act as the strategic driver behind its growth.

This is not a cold-calling or hunting role. It is a highly consultative, sales-led account management position where you will partner deeply with practices, influence adoption behavior, and guide them toward meaningful, measurable outcomes.

You will become the expert on each practice’s business, uncover growth opportunities through strong discovery, and use data to drive performance.

You’ll work closely with DSOs, office managers, clinical teams, and internal Sunbit partners to ensure sustained success, helping to grow Sunbit to the #1 patient financing solution for dental practices across the US.

What You'll Own:

• Own and grow a defined book of business across dental practices and DSOs, driving consistent increases in Sunbit adoption, application velocity, and loan volume.
• Build trusted, long-term relationships with key decision makers: practice owners, DSOs, office managers, treatment coordinators, and front-office teams.
• Lead recurring performance reviews (monthly, quarterly) using practice data to highlight wins, uncover opportunities, and align on plans for growth.
• Deliver high-impact training and coaching for office teams to improve financial presentation skills, Sunbit workflows, and overall patient conversion.
• Collaborate cross-functionally with Partner Success Managers, the Training Manager, Marketing, and Operations to support practice performance and execute territory strategies.
• Execute territory plans including routing, visit cadence, segmentation, and prioritized account focus based on performance trends.
• Maintain disciplined CRM management (activity, notes, scheduling, account planning) to support forecasting and business visibility.
• Share critical field insights (market trends, competitive intel, partner needs) with leadership to shape product enhancements and go-to-market strategy.
• Represent Sunbit with professionalism and expertise, always focused on helping practices serve more patients through responsible financing solutions.

What You'll Bring:

• 3+ years in field sales, account management, or DSO/practice consulting in the dental industry (highly preferred), medical, healthcare, or other in-office services.
• 3+ years managing a territory and book of business across dental practices and DSOs.
• Demonstrated track record of growing existing accounts through strong relationships, training, data-driven performance conversations, and strategic influence.
• Experience coaching front-line staff and managers, preferably in a workflow-driven or technology-enabled environment.
• Strong business acumen and comfort with performance metrics, including conversion trends, account segmentation, and revenue planning.
• Excellent verbal and written communication skills; confident leading trainings, business reviews, and group discussions.
• Highly organized with strong time-management, pipeline planning, and territory routing skills.
• A self-motivated, proactive, high-ownership mindset — someone who thrives in a dynamic, fast-growing environment.
• Willingness to travel 50%+ (overnights included).
• Mastery of productivity tools (PowerPoint, Excel, CRM systems)

Why Choose Sunbit?

Sunbit is recognized as one of the fastest-growing and most admired fintech companies, earning honors from Inc. 5000 (four consecutive years), Forbes Fintech 50, Deloitte Technology Fast 500, Financial Times, and FinTech Breakthrough for its innovation and impact. The company has also been featured among Newsweek’s Most Loved Workplaces and CB Insights’ Unicorn Companies, reflecting a valuation of $1.1B.

People choose Sunbit for its people-first culture rooted in service, inclusion, and real-world impact. Powered by AI that helps people in life’s critical moments—offering high approvals, speed, and zero fees—Sunbit has achieved proven scale across tens of thousands of merchants and millions of transactions. Its fast, fair, and simple financial products empower consumers and partners alike through clarity and trust.

The Perks:

• Join one of LA’s fastest growing startups (2023), A Most Loved Workplace, #576 on the 2023 Inc 5000 list, and Forbes Fintech 50 (2024), #161 on Deloitte Technology Fast 500 list
• Mission driven + empowered + collaborative
• Competitive pay and stock options
• Unlimited PTO
• Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
• Newly added HSA and Pet Insurance
• 401K Plan with Matching
• Cell Phone Stipend

How We Pay:

• We believe in paying fairly and equitably based on a number of factors including but not limited to previous experience, relevant work history, interview performance, geographical location, internal equity, and expected level of ownership.
• We are targeting a base salary of $110k-140k per year for this role. This role is eligible for commission/ bonus in addition to the base salary
• This role will also be granted company equity via stock options

Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees.