Tech Lead, (Integrations) - Groups & Events

Tech Lead – Groups & Events (G&E)

Role Purpose

The Tech Lead – Groups & Events plays a senior technical leadership role within IHG’s Groups & Events ecosystem, supporting the design, integration, and stability of complex, enterprise‑scale technology solutions. This role partners closely with Product Managers, Business Analysts, and external vendors to translate business outcomes into sound technical direction across multiple interconnected systems.

This is a business-problem-driven technical role centered on shaping solution direction, guiding cross-system design, and ensuring reliable delivery within a highly integrated, vendor-supported environment that underpins group sales, booking, and hotel fulfillment workflows.

Day‑to‑Day Responsibilities

• Act as the primary technical partner for Groups & Events initiatives, working alongside Product Managers and Business Analysts to break down complex business problems into clear, executable technical direction

• Translate business requirements related to group booking, housing, rooming lists, and hotel fulfillment into cohesive technical solutions across integrated platforms

• Provide technical leadership across vendor‑led and internal systems, ensuring alignment with enterprise architecture, security, and integration standards

• Guide system integration efforts across multiple technologies, validating design decisions for scalability, reliability, and long‑term maintainability

• Define and support system testing strategies (including reliability, scalability, and maintainability), review outcomes, and ensure remediation actions are completed

• Monitor live environments and proactively identify, analyze, and resolve system issues in a structured and timely manner

• Support delivery planning by contributing to scope definition, dependency mapping, risk identification, and mitigation strategies

• Define, track, and report technical performance KPIs to support service level improvements and continuous optimization

• Serve as a technical advisor to cross‑functional stakeholders, clearly explaining trade‑offs, risks, and recommendations to both technical and non‑technical audiences

What You Will Bring

• Proven experience providing technical leadership in complex, enterprise‑scale environments with multiple integrated systems

• Strong ability to synthesize business needs and guide solution design through influence rather than direct authority

• Experience partnering closely with Product Managers and Business Analysts to shape and deliver integrated solutions

• Sound technical judgment and architectural thinking, with a strong focus on system stability, performance, and scalability

• Comfort operating in ambiguity and evolving problem spaces, particularly in vendor‑supported delivery models

• Clear, confident communication skills with the ability to translate technical concepts for business stakeholders

• Ownership mindset for end‑to‑end solution health, from design through production support and continuous improvement

Technical Requirements

• Solid experience in software development and system integration environments, with the ability to assess design, integration patterns, testing approaches, and operational impacts

• Strong understanding of enterprise application architecture, integration patterns, and system lifecycle management

• Experience supporting or leading systems that rely on multiple platforms, services, and third‑party vendors

• Ability to design and monitor technical KPIs related to performance, reliability, and service levels

• Experience guiding systems through full lifecycle phases: design, delivery, testing, deployment, stabilization, and optimization

• Depth of technical knowledge sufficient to challenge assumptions, identify risks, and guide teams at the design and delivery level

Nice to Have

• Experience in hospitality, travel, or other high‑transaction, customer‑facing enterprise platforms

• Exposure to global sales, booking, or event management ecosystems

• Prior experience supporting large‑scale, vendor‑led technical solutions

Travel - 10% limited as needed

Location – Atlanta, GA: Our hybrid work structure is an expectation of three (3) days a week in office. ** ** This expectation may be adjusted to evolve with the changing needs of the business.

The salary range for this role is $134,000 to $157,000. This role is also eligible for bonus pay. ** ** We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.

#LI-AC1

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information :

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

• If you require reasonable accommodation during the application process, please click here .

• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.