Medical Virtual Assistant (HIPAA-compliant)
GenTask Virtual Assistance Services
Medical Virtual Assistant (HIPAA-compliant)
Brooklyn Park, Minnesota, United States Job Openings Medical Virtual Assistant (HIPAA-compliant)
About the Role:
We're looking for a proactive and highly organized Medical Virtual Assistant to support a growing wellness-focused healthcare practice. The ideal candidate is fluent in English, experienced in patient communication, and tech-savvy with digital tools commonly used in modern healthcare and wellness coaching.
Key Responsibilities:
Patient Coordination
- Follow up with patients after bookings
- Provide timely and professional support via phone (Spruce or RingCentral)
Scheduling & EMR Management
- Manage provider schedules using Practice Better
- Coordinate calendar availability (must be online 10 AM 2 PM EST)
Email Marketing
- Create and manage email sequences
- Design and send campaigns using Flodesk
Social Media Support
- Design engaging graphics with Canva
- Schedule and post content to Instagram
- Respond to messages and comments to boost engagement
Required Experience & Tools:
- Fluent spoken English (for real-time communication)
- Experience with Practice Better (EMR platform)
- Proficient with Spruce or RingCentral
- Skilled in Flodesk (email automation)
- Canva for social media design
- Instagram content management and engagement
Preferred Qualifications:
- HIPAA-compliant work practices
- Background in wellness coaching or healthcare
- Tech-savvy, detail-oriented, and self-motivated
Schedule:
- Part-Time: Monday-Friday, 10 AM 2 PM EST
- Potential for additional hours as the role grows
To Apply: Please submit your resume and a portfolio of relevant experience and availability.
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