Social Media Manager

Hybrid Schedule 3 days onsite and 2 days remote could vary

Position Summary

The Communications Specialist supports organizational communication goals by executing creative, standardized, and high-impact communication efforts across the agency. This role plays a key hands-on part in implementing both internal and external communication strategies. The Communications Specialist manages daily digital channels, drafts media or press releases, coordinates media relations, and builds public trust by publishing consistent, accurate, and informative content.

Key Responsibilities

• External Communications & Content Creation
• Draft, edit, and publish high-quality copy for agency publications, newsletters, press.releases, reports, and digital media under leadership direction.
• Maintain and update the agency’s official website and digital platforms to ensure information is timely, accurate, and accessible.
• Manage daily social media activities, including content scheduling, monitoring community engagement, and creating visual/written posts that build brand trust.
• Assist in organizing and distributing public information, educational materials, and agency announcements.
• Assist with the planning, promotion, and operational coordination of the annual Cyber Summit and other agency events, including development, event communications, and on-site media support.
• Internal Communications & Standardization
• Support the implementation of internal communication strategies to keep staff informed, aligned, and engaged across department initiatives.
• Help establish and apply brand guidelines, communication templates, and editorial standards to maintain consistency agency-wide.
• Collaborate with internal teams to gather updates, stories, and key information for internal communications.
• Media Relations & Coordination
• Serve as an operational point of contact for routine media inquiries, public information requests, and press list maintenance.
• Draft background briefings, media advisories, and press kits under the guidance of leadership.
• Monitor media coverage, track press mentions, and prepare analytics summaries on campaign reach and public engagement.
• Program Support
• Produce targeted communications content that highlights coordination programs, agency milestones, and inter-agency efforts.
• Assist the Agency Director and teams with special projects, briefing materials, and presentation decks.

Qualifications & Key Requirements

Education: Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field (or equivalent practical experience).

Experience: 2 years of professional experience in communications, public relations, content creation, or digital media management (public sector or government agency experience preferred).

Skills:

• Exceptional written and verbal communication skills with strong copywriting and
• editing abilities.
• Proficiency in managing social media management tools, Content Management
• Systems, and email marketing platforms.
• Proficiency in visual design tools (e.g., Canva, Adobe Creative Suite) and
• multimedia creation is a plus.
• Strong organizational skills with the ability to manage multiple deadlines
• simultaneously while ensuring a high level of attention to detail.
• Familiarity with public affairs or government media relations is highly desirable