Facilities Coordinator

Gallant is a professional services organization focused on commercial construction project management and national facility maintenance. That is what we do, but that is not who we are or why we exist. We exist to help people achieve their vision. Others’ success is our success. This starts with our own people. We care about the development of people because it is the right thing to do and also because Gallant cannot grow if the individual is not growing first. We operate with a personal and professional growth mindset. We like doing the work. We care about relationships. When you think of the things that will truly matter the most when you are old and gray, those are the things that we focus on here at Gallant. Serving others. Doing the right thing. Finding a way . It’s an attitude. These are our core values. That is who we are and that is the type of person we want to work with. If that resonates with you, please continue to read below about the specifics of the role. About the Role We are seeking a Facilities Account Coordinator who is organized, client-focused, and energized by fast-paced problem‑solving. This role is ideal for someone who thrives in coordination, communication, and delivering exceptional service. You’ll support elite local and national clients, working closely with Account Managers and our Special Projects & Programs team to ensure seamless service delivery and outstanding client experiences. This is an in office role out of our Crystal Lake, IL office. Key Responsibilities Managing and processing facility service requests Coordinating schedules with clients, technicians, and vendors Verifying service completion and conducting quality assurance checks Sourcing, evaluating, and managing vendor relationships Facilitating clear communication between technicians and clients Updating internal systems and providing client status updates Ensuring work meets quality, budget, and timeline expectations Ideal Candidate Profile Have 2+ years of experience in facilities maintenance coordination Have 2+ years of vendor sourcing and management experience Are proficient with Microsoft Office and technology systems Adapt easily to changing priorities and workloads Understand the pace and demands of the commercial facilities services industry Communicate effectively with both technical teams and clients Enjoy solving problems and delivering excellent customer experiences Know how to maximize value while managing costs Are proactive, hands‑on, and driven to create measurable impact Are comfortable communicating via email and phone at all levels Bring a strong sense of urgency and a customer‑first mindset Why Gallant? Life Insurance, Short‑Term & Long‑Term Disability Supplemental Insurance Options Paid Time Off & Holidays Paid Paternity & Maternity Leave 401(k) Retirement Plan Employee Referral Program Job Type: Full‑Time Schedule Monday–Friday, 8:00 AM – 5:00 PM CST Occasional nights, weekends, and holidays may be required. Candidates must be flexible and available to assist with coverage as needed. #J-18808-Ljbffr Gallant