Customer Service Representative
Ritronics Inc
Job Description
Job Description
We are seeking a self-motivated and well-organized individual with strong communication skills, customer service experience, and high energy to interface with our customers. You will be responsible for helping customers by providing quotations, delivery commitments and order status information.
Responsibilities:
- Understanding customer requirements
- Assisting the customer in selecting the appropriate product for their application
- Quoting price and lead time
- Entering Sales orders into our ERP system
- Tracking the order to ensure on time delivery
- Responding to customer questions regarding the status of their order
- Leveraging the relationship with our customers to seek new opportunities
- Developing -emails and literature to promote our products
Qualifications:
Previous experience in customer service or a related field
Ability to build rapport with customers
Ability to prioritize and multi-task
Positive and professional demeanor
Excellent written and verbal communication skills
\nCompany DescriptionRitronics is a rapidly growing business focused on the design and manufacture of mission critical power supplies for government and military applications.
Company Description
Ritronics is a rapidly growing business focused on the design and manufacture of mission critical power supplies for government and military applications.
Vacancy posted 3 days ago
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