Intake Coordinator

Job Description

Job Description

Imagine a role where your keen attention to detail and steadfast reliability transform the daily operations of a leading neurosurgical practice. At Neurosurgeons of New Jersey, your ability to meticulously manage medical administrative tasks not only supports top-tier medical professionals but also ensures that patients receive the best possible care. Here, your dedication to accuracy and efficiency will be recognized and valued, allowing you to thrive in an environment that respects your methodical approach and your preference for structured, detailed work.

As an Intake Coordinator, each day presents a new opportunity to excel in a fast-paced, detail-oriented environment. You'll manage critical administrative tasks such as coordinating patient appointments, and maintaining precise medical records. Your role is pivotal in ensuring that all operations run smoothly, requiring a blend of excellent organizational skills, a meticulous approach to handling details, and the ability to work independently. Success in this position is defined by your precision and the quality of your work, making every day rewarding and impactful.

Join Neurosurgeons of New Jersey, a leader in neurosurgical care with a rich history spanning over 30 years. Located in the vibrant communities of New Jersey and New York, we are consistently recognized for our commitment to excellence and innovation in brain and spine care. Our team, honored by Castle Connolly, USNews, and Healthgrades, is dedicated to enhancing patient lives through exceptional medical practices and compassionate care. At Neurosurgeons of New Jersey, you are part of a family that values precision and professionalism, where your contributions make a real difference every day.

Are you ready to advance your career in a role where precision and professionalism are paramount? Join our esteemed team at Neurosurgeons of New Jersey.  We look forward to your detailed and prompt application.

Position Overview

The Intake Coordinator plays an essential role in our practice, serving as the primary point of contact for our patients and acting as the first line of communication between patients and providers. Working under the guidance of the office manager, this role is crucial in upholding our dedication to delivering top-tier service with an emphasis on identifying and managing crucial insurance details. Job Duties and Responsibilities: Serve as the initial point of contact for patients seeking appointments. Working seamlessly with other internal teams (Clinical, Marketing, Administrative, etc.) to ensure timely handling of priority patients. Create and manage patient accounts, ensuring accurate demographic, referral and insurance information. Schedule and allocate patient’s appointments based on availability and medical priorities. Respond to customer inquiries regarding insurance coverage. Verify Insurance information and coverage details & identify any discrepancies. Qualifications: Excellent communication/interpersonal skills via telephone, email and working with staff. Ability to deliver superb customer service as well as good judgement when interacting with patients. Attention to detail with the ability to multitask. Experience with eCW (or similar EHR platform). Ability to identify insurance and distinguish benefits. Ability to analyze data and identify discrepancies. Good work ethic. Location/Salary: Full-time position with bonus potential based on experience and qualifications.