Loan Officer

Loan Officer Position

The primary function of the loan officer is to sell loan products offered by NewRez. Contact prospective clients to develop and maintain referral sources. Meet with prospective clients at outside locations such as a client's home. Make in-person calls on real estate agents, financial advisors and other potential referral sources to develop borrower leads.

Principal duties include utilizing and developing a network of resources for mortgage loan business development and solicitation for new business, utilizing, managing and marketing to a database of customer contacts, maintaining a positive sales environment by educating potential borrowers, real estate agents and homebuilder sales representatives on the company's products and services, creating and delivering presentations when necessary, completing thorough loan applications by communicating with perspective applicants and obtaining specified information relating to the loan or credit application, performing prequalification assessment and analysis of financial condition and risk of financing requests within the company's credit policies and programs, as well as all state and federal lending regulations, negotiating rate, terms and conditions of the loan, locking loans on time and in the correct product type to avoid fall-out, collecting up-front fees from applicant, submitting complete loan application, including all required documents and disclosures, and coordinating the process with assigned processing center, inputting loans into appropriate automated underwriting system for underwriting decision, assisting with and solving issues relating to processing, underwriting and closing of loans within employee's loan pipeline, developing and maintaining knowledge of the financial industry, economy, market conditions, rates, vendors and competition, representing the company in various community and civic functions to enhance the company's image and develop additional business, consistently applying superior decision making techniques relating to applicant inquiries, approvals, and requests as they pertain to existing policies, regulations and procedures, maintaining compliance on all loan files and pipeline, and other duties as assigned.

Education and experience requirements include an active state MLO license in each state where business is to be conducted, high-school diploma or GED and a minimum, 3-years lending origination experience, strong PC skills, including Power Point, Excel, Word and Lotus Notes, and solid knowledge of state and local real estate markets.

Knowledge, skill and ability requirements include the ability to plan for contingencies and anticipate problems and identify risks, ability to negotiate persuasively to produce positive outcomes, ability to effectively listen and respond to customers' needs, ability to demonstrate a strong desire to satisfy one's internal and external customers by displaying superior customer service skills, ability to demonstrate corporate responsibility by living our core values Superior Customer Service, Integrity, Respect, Hard Work, and Long Term Commitment, ability to instill trust and confidence from others, ability to effectively convey and receive ideas, information, and directions, ability to exhibit professional written and verbal communication at all times, ability to build and maintain work relationships and contacts needed to effectively address issues and obstacles, ability to value contribution of all team members and is effective at resolving workplace conflicts, ability to establish positive rapport with customers, ability to seek out new and creative ways to provide solutions to the customer's needs, ability to demonstrate solid selling skills and techniques, ability to influence others to gain commitment, ability to maintain an intense optimism and focus on achieving goals even under adversity, ability to recover quickly from setbacks and rejections, ability to maintain and foster strong partnerships with customers, ability to ensure customer satisfaction throughout the cycle of the sales process with support and service, ability to complete all required training courses on time, and ability to identify customer needs and adapt sales presentations effectively.