Manager, Customer and Category Management - Publix

Manager, Customer and Category Management - Publix Employee Type: Full time. Location: FL Works from Home. Job Type: Field Sales. Benefits Competitive compensation and benefits program with no waiting period – you’re eligible from your first day! 401(k) program with 5% employer match and 100% vesting as soon as you enroll. Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave and 11 company holidays (including two floating holidays). Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform – DevelopU – with more than 10,000 free courses to support you along the way. An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups. Access to our wellness and employee assistance programs. Job Description We are seeking a Manager, Customer & Category Management to support our Sales organization, serving as the primary point of contact for our Publix business. This role is responsible for driving customer performance, achieving revenue and margin targets, delivering forecast accuracy, and executing customer‑specific strategies that support business growth. In this role, you will partner closely with cross‑functional teams including Customer Service, Supply Chain, Finance, and Business Units to deliver strong results and enhance customer satisfaction. The position offers the opportunity to influence customer outcomes, identify growth opportunities, and contribute to overall commercial success in a dynamic retail environment. Responsibilities Maintain strong customer relationships and serve as the primary TreeHouse Foods point of contact for Publix. Deliver communications to customers and manage expectations and responses. Resolve customer issues in partnership with Customer Service and Customer Supply Chain teams. Provide insights and recommendations to business units based on customer feedback and performance analysis. Execute customer‑specific selling strategies and pricing initiatives. Represent the customer internally to identify and develop short‑ and long‑term business opportunities. Deliver forecast accuracy and support demand planning activities. Lead special projects and initiatives as needed. Develop and manage customer annual operating plans in partnership with Commercial Finance. Collaborate with cross‑functional teams to manage allocations and improve service levels. Monitor customer performance and identify white‑space opportunities to drive growth and address product gaps. Important Details This is a full‑time remote role based in the Tampa, Florida area. Travel may be required based on customer needs and business priorities. Qualifications Bachelor’s degree in Business, Finance, or related field required. Minimum of five (5) years of progressive experience in consumer‑packaged goods sales with increasing scope and responsibility. Experience supporting Publix or similar retail grocery customers required. Strong communication and relationship‑building skills with the ability to influence internal and external stakeholders. Strong analytical skills with the ability to leverage data to drive product and pricing strategies. Solid financial acumen with understanding of profit and loss and trade funding management. Proficiency in Salesforce and Microsoft Office applications including Excel, Word, PowerPoint, Outlook, and Teams required. Experience with systems such as Circana, business intelligence tools, SAP, and SharePoint preferred. Strong organizational and problem‑solving skills with the ability to manage multiple priorities and drive results. Equal Opportunity Statement At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us “Engage and Delight – One Customer at a Time”. TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact disability‑View email address on click.appcast.io. #J-18808-Ljbffr