Program Manager

THE COMPANY

Invio Automation is a leader in Industry 4.0, delivering high-value automation solutions that help customers accelerate growth in specialized markets such as medical devices, life sciences, and advanced manufacturing. With deep domain expertise and extensive engineering capabilities, Invio partners with clients from early-stage product design and R&D through to full-scale automation. Customers value Invio's commitment to precision, quality, efficiency, and safety, and rely on its innovative, scalable solutions to support long-term growth. Headquartered in Michigan, Invio Automation is supported by a vast design library, a growing North American presence with global reach, and a team of over 600 experienced professionals across the Midwest and northeast.

Invio operates through two integrated segments:

• The Solutions Segment delivers engineered systems for precision manufacturing, including robotic cells, multi-station assembly lines, and other automation solutions.
• The Technologies Segment focuses on advanced autonomous systems and ergonomic tooling, including heavyweight Autonomous Mobile Robots (AMRs), Automated Guided Vehicles (AGVs), turnkey assembly solutions, and custom lift-assist tools for safety-critical applications.

Together, these segments enable Invio to deliver tailored automation solutions that improve performance and achieve high efficiency across the production lifecycle.

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DESCRIPTION
Our design team works with the largest companies in the world to help them revolutionize their manufacturing processes. We take great pride in our commitment to finding innovative solutions that drive real results. Program Managers in Solutions play a crucial role in our organization, as they are responsible for supporting the planning and execution of our most complex projects for our key customers. They work closely with Sales and Estimating, Finance, Project Engineers, and the customer to ensure solid communication and oversee all aspects of the project from start to finish, including financial management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Key leader supporting the delivery of projects on time, on budget, and driving customer satisfaction.
• Manage customer communications and meetings with external customers & Invio personnel.
• Support project engineers with defining project scope, schedule, goals, and deliverables that achieve customer expectations.
• Establish/maintain all project timing, financial aspects, and key milestones within the ERP system.
• Manage the overall project/program team to complete tasks on schedule.
• Monitor and manage customer requirements, quality, cost, and timing elements of assigned projects.
• Manage customer POs, billing, and invoicing. Create project numbers for new projects.
• Must display exceptional oral and written communication skills with all customers and internal Invio employees.
• Work concurrently on one or more projects of moderately complex scope.
• Develop, maintain, and deliver progress reports.
• Proactively manage changes in project scope, generate ECO's as necessary, and identify potential crises and create contingency/recovery plans.
• Demonstrate professionalism in all activities and provide efficient service to customers.
• Schedule activities to complete assigned tasks and projects, communicate and document requisite information per established Invio Automation policies and procedures.
• All other duties as assigned.

Qualifications:
To perform this job successfully, an individual must be professional, proactive, and positive, with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essential functions.

Other Skills and Abilities:

• Proficient in Microsoft Office (Word, Excel, Project, PowerPoint).
• Experience with an MRP/ERP system
• Experience with large/complex automation systems and manufacturing processes.
• Experience with gathering requirements, business analysis, and documentation.
• Experience with coaching and team building.
• Ability to obtain project management professional certification(s).

EDUCATION

A four-year degree from an accredited institution in Engineering (preferred), Business Administration, or Project Management. At least five years related experience in project management, planning, and financial tracking.

INVIO AUTOMATION'S CORE VALUES

• We take pride in the reliability of our team and the difficult problems we solve for customers.
• We deliver real customer value that positively impacts the lives of those around us.
• We are dependable. Relationships and trust matter.
• Our ingenuity and desire to improve lives will complement our suite of solutions.
• We strive to demonstrate that our attention to detail does not start or end with the solutions we engineer and deliver.
• We believe exceptional service is better demonstrated than said.