Patient Care Coordinator

divh2InnovaCare Health/h2pInnovaCare Health operates more than 40 clinics throughout Florida and Texas and is recognized as a leader in transforming how care is delivered. Our physician-led model blends clinical expertise, advanced technology, and a commitment to personalized, coordinated care that puts patients at the center of every decision. Our impact extends beyond our clinic walls through public health education, outreach, and philanthropic efforts that strengthen the well-being of the communities we call home. As we continue to grow, we invite passionate individuals to explore opportunities with InnovaCare Health and join us in improving the lives of those we care for each day./ppWhy Join InnovaCare Health:/ppOur Philosophy: We dont just treat conditions; we care for people. We empower patients through education, partnership, and compassionate support. Our whole-person, high-touch approach looks beyond symptoms to understand each patients full health picture, physical, emotional, and social. We emphasize proactive prevention through screenings, vaccinations, and early detection to help patients stay healthy and active./ppOur Model of Care: Were committed to building strong, lasting relationships with our patients. Every visit, conversation, and care plan is designed to support long-term health, independence, and quality of life. As a one-stop shop for care, our providers are trained to treat multiple conditions and guide patients through every stage of their health journey./ppWe are deeply rooted in the communities we serve, partnering with local organizations, supporting families, and ensuring every patient feels seen, supported, and cared for. Our teams live and work in the same neighborhoods as our patients, and that connection fuels our mission./ppEssential Job Functions/pulliWelcomes patients and visitors upon arrival to the clinic. Manages the waiting room to ensure wait times are within 15-minutes of arrival. If not, the PCC keeps the patients and visitors notified of any delays./liliManages the front desk workflow and communicates with the MAs./liliManages the providers schedule daily./liliMaintains accurate registration by obtaining, recording, and updating personal and financial information./liliAssists patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance); and PCP change if necessary./liliAssists patient with intake processes including scanning required documents./liliCollects patients financial payment responsibility (ex. co-payments, co-insurance, deductibles or issues receipts)./liliMay manage cashier box or similar location, balances daily deposits, and prepares bank deposits according to company policies./liliProcesses walk-in patients and visitors such as greets, promptly and professionally answers phone calls, and if applicable, schedules appointments per guidelines./liliAnswers phones and schedules appointments. May also assist the case manager with scheduling hospital follow-up./liliManages medical records (maintains, files/scans, prepares for schedule)./liliEnsures all correspondence is scanned and/or filed in timely manner./liliProcesses requests for medical records release and maintains appropriate logs, etc./liliPerforms all other related duties as assigned./li/ulpInnovacare participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S./p/div