Quality Engineer

Responsibilities:-Serve as the primary quality assurance contact for assigned customers, ensuring proactive communication and resolution of quality-related issues.Lead and coordinate technical quality efforts across engineering, manufacturing, and purchasing teams to meet and exceed customer expectations.Conduct and support customer product, system, and qualification audits, ensuring accurate and timely documentation.Assist in the review and disposition of customer contracts, specifications, purchase orders, and technical documentation.Develop, implement, and monitor Corrective and Preventative Action (CAPA) plans to address nonconformances and prevent recurrence.Actively participate in risk assessments, process improvement initiatives, and root cause analysis activities.Promote and support continuous improvement through lean methodologies, quality training, and cross-functional collaboration.Maintain up-to-date knowledge of industry standards and technological advancements in quality systems and analytical tools.Support internal and external audit activities, including AS9100, NADCAP, ISO17025, and A2LA audits.Contribute to internal quality metrics and reporting to track progress against goals.Support the development and implementation of operational training structures; ensure all employees complete required training and remain compliant with quality standards and procedures.Provide input for quote reviews, inspection planning, and development of shop floor instructions.Be available to support operations outside of standard business hours, including evenings and weekends as needed.Bachelor’s degree in Engineering, Quality, or a related technical discipline, OR an equivalent combination of education and experience.Minimum 2 years of experience in a quality engineering or quality systems role within a manufacturing environment.In-depth knowledge of quality standards and frameworks, including AS9100, NADCAP, ISO17025, and A2LA.Proficiency in quality tools and methodologies such as root cause analysis, FMEA, 5 Whys, Pareto analysis, and control plans.Strong analytical and problem-solving skills, with the ability to interpret complex technical documents and specifications.Excellent communication skills, with the ability to collaborate effectively across departments and with external stakeholders.Demonstrated ability to manage multiple priorities in a fast-paced, deadline-driven environment.Proficiency in Microsoft Office Suite and familiarity with ERP and quality management systems.Ability to work on-site at our Chittenango, NY facility and accommodate occasional extended hours based on operational needs.3–5 years of experience in the aerospace, investment casting, or metal manufacturing industry.Working knowledge of Six Sigma, Lean Manufacturing, or Theory of Constraints (TOC) principles.Experience with contract review, inspection planning, and regulatory compliance in a customer-facing role.ASQ certification (CQE, CQA, or similar) is a strong plus.Key RelationshipsCollaborate with the Quality Manager, Lab Manager, Sales Manager, Process Engineers, and Manufacturing LeadersRepresent quality interests in customer interactions and internal initiatives.