Medical Receptionist

Benefits:

Employee discounts

Paid time off

About the Role:

Aquino Medical Group in Pasadena, TX is looking for a friendly and organized Medical Receptionist to be the welcoming face of our practice. If you thrive in a fast-paced healthcare environment and love making patients feel at ease, we want to hear from you!

Responsibilities:

Greet and check in patients in a professional and courteous manner

Schedule, confirm, and manage patient appointments using medical scheduling software

Verify patient insurance eligibility and collect co-pays at time of service

Maintain and update accurate patient records and electronic health records (EHR)

Answer and route incoming phone calls, respond to patient inquiries

Coordinate referrals and communicate with other healthcare providers as needed

Ensure front desk area is organized, clean, and HIPAA-compliant at all times

Requirements:

High school diploma or GED required; medical office training or certification a plus

Prior experience as a medical receptionist or in a healthcare front office setting preferred

Familiarity with EHR/EMR systems and medical scheduling software

Knowledge of medical insurance verification and billing processes

Strong communication skills with a warm, patient-centered approach

Ability to multitask and stay organized in a busy clinical environment

Bilingual (English/Spanish) a plus for serving our diverse patient community

About Us:

Aquino Medical Group is a trusted healthcare provider serving the Pasadena, TX community with compassionate, patient-focused medical care. Our patients choose us for our dedication to quality care and our welcoming, supportive environment. We pride ourselves on building a team that is just as passionate about people as they are about medicine.