Solution Design Engineer

:

Solution Design Engineer

Remote

Who We Are:

Excelacom has a global presence in the consulting and technology solutions industry with a focus on Communications and Media providers. We collaborate with our clients to solve their complex business, technology and operational challenges through a combination of consulting expertise and telecom-focused solutions and products. Excelacom provides extensive experience in product development, IT consulting, telecom-focused software and managed services, as well as strategic management and thought leadership to steer our clients towards a successful business and technology transformation.

At Excelacom, we recognize that our most valuable asset is our people. We strive to create an environment where our employees can contribute their unique perspectives and grow individually and collectively. Our diverse and inclusive culture empowers our people to embrace their ideas and transform them into innovative solutions.

Who You Are:

Multi-faceted role intersecting business & technology and providing local direction to the teams as the voice of the customer. As a Sr. Solution Design engineer, you'll work with various stakeholders, technical leads, and architects at different levels of the organization to design optimized solutions for Product Requirements and Enhancements. Conducts analysis & impact assessment of Requirements, breaks down Product requirements into Solution Design as detailed requirements, functional flow & system, component level requirements. You are responsible for creating technical specifications designed to deliver an amazing product and a groundbreaking customer experience.

At the Consultant-level, you will be expected to independently contribute ideas, recommendations, and solutions toward solving business challenges, construct key components of deliverables/presentations, and contribute to the development of Intellectual Capital (IC) and Marketing Collateral. You will serve as a team leader for individual work streams and acquire a comprehensive understanding of the firm's expertise, product set, and capabilities. Most importantly, you will embrace our firm's brand and core values.

Role and Responsibilities:

You may work on various projects throughout your career with Excelacom. The roles and responsibilities noted below pertain to the specific role listed above.

• Decompose key business problems to identify value areas and structure and implement complex technology solutions for the client.
• Create innovative and differentiated offerings, staying relevant and in sync with market demand and technology evolution.
• Deliver advisory services to Senior Management and above in support of technology-enabled business changes.
• Manage and Deliver technology projects including application development, integration, data migration, testing, etc. for IT organizations.
• Meet with client staff on a daily basis to understand key issues with how they operate today and identify opportunities for improvement in their operations and technology landscape.
• Leveraging Excelacom's domestic and international assets and expertise to bring new ideas to clients.
• Supporting the development of improved capabilities in clients across business processes, people and technology.
• Developing business cases and implementation roadmaps to support investment decisions.
• Providing project management and change management support on large- or small-scale transformation projects.
• Identify and qualify additional business opportunities
• Prepare solutions and proposals and present to clients
• Collaborates with Technology Product Management, Architecture (Domain + Platform level), RTE, and Offer Strategy & Solutions (OSS) function to design optimized solutions for Product Requirements and Enhancements including, defining API contracts.
• Engage with Tech Product Management and Business stakeholders to understand the business context, providing technical direction to the teams.
• Develop deep understanding of technical and functional architecture (current and target state)
• Drive the preparation of the solution framework with platform architect and get stakeholder approval post requirement definition.
• Develop user stories that are in line with requirements and solution finalized.
• Define and document system specification artifacts that include, User stories & traceability to requirements, API interactions documentation with user interface & System APIs, Digital Workflows, Use Cases, Data Mapping Definitions, Sequence Diagrams and Call Flows.
• Collaborate with dev teams to write Swagger specifications for REST APIs in YAML, which is a contract between systems describing every detail of the API: endpoints and operations for each endpoint, operation parameters input and output for each operation, error codes & descriptions authentication methods, etc.
• Write API payloads in JSON, which is a sample of transmitted data used to illustrate the communication (expected request / response) between front end and back-end systems.
• Analyze third party XML API specifications using tools like Postman, SOAP UI etc.
• Create back-end user stories in Rally (or appropriate tool in use) that include API Payloads including request and response body, Error codes & messages, Implementation details, Acceptance Criteria, Sequence diagrams, End points, Requirements check list.
• Create front end user stories in Rally (or appropriate tool in use) that include User Interface (UI) Design, Product Requirements, Business Rules, API interactions with UI design, API system integration descriptions, Handling Error codes, Acceptance Criteria, End points, Requirements check list.
• Display expertise in knowledge of product functionality, systems architecture, and systems integration. Apply this functional and technical expertise as an active participant in scrum ceremonies: sprint planning, daily stand-ups, sprint reviews, sprint retrospectives, scrum of scrums.
• Consistent exercise of independent judgment and discretion in matters of significance
• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Strong understanding of Ecommerce platform and ability to provide options to meet business requirements and hurdles based on platforms capabilities.

Required Qualifications:

• Bachelor's degree, preferably in Computer Science or related field
• Prior consulting experience -in an agile environment - with a leading strategy firm, consulting practice, or consulting technology firm
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio)
• Highly collaborative, team-oriented with strong stakeholder management skills
• Ability to lead project working groups and possesses strong facilitation and data gathering skills
• Strong verbal and written communication skills with the ability to interact with technical and non-technical personnel
• Experience in Solution design for Telecom OSS/BSS or eCommerce / Retail / Logistics domain, with ability to defining API contracts.
• Experience with defining, developing, and enhancing custom solutions as well as APIs for an enterprise/carrier-grade application.
• Exposure to ETL platforms (preferably Pentaho, Pentaho Data Integrator (PDI), Informatica etc.)
• Minimum 4 Years of experience in an IT or product development or telecom or equivalent work environment.

Preferred Qualifications:

• Prior experience in Telecommunications, Media, or Cable is highly preferred
• Past success in generating new business with existing clients
• Good time management skills
• Hands-on experience with the Technology stack mentioned below:

o Experience with Middleware development using .Net, C#, PYTHON

o Hands on experience in building or consuming microservices built in Dot Net or JAVA framework

o Experience with UI development using React JS and other JAVA Script frameworks

o Experience with databases using MongoDB, AWS Databases, GraphQL

o Experience in developing secure webservices/RESTful APIs

o Experience with Messaging Queues: Kafka, Zookeeper, MSMQ

o Experience with development using CI/CD pipeline

o Experience automating test scripts using Testcafe

o Experience in supporting Live Production environments

o Exposure to Sitecore, Activiti and any other CMS tools

o Exposure to AWS or Azure Cloud based architectures

o Exposure to Headless commerce solutions like Elastic Path

o Experience building eCommerce application will be a plus

Compensation and Benefits:

Our competitive salaries are just one component of Excelacom's total compensation package for our regular full-time employees. Other rewards and benefits include: health, vision, and dental insurance, ancillary benefits, Life and AD&D insurance, 401k, and generous paid time off policies.

EEO Statement:

Excelacom, Inc. is an equal opportunity employer. Any decision affecting employment, compensation, promotion, or transfer will be based solely on personal qualifications and merit, regardless of sex, race, color, religion, gender identity, sexual orientation, marital status, national origin, disability, age, results of genetic testing, service in the military, pregnancy, childbirth or other related medical conditions or any other factor protected under applicable law.

#ZR