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IT Service Desk Leader | Help Desk Manager

ID Logistics US

ID Logistics US is seeking a Manager of Support (Help Desk) to lead the IT service desk, ensuring timely technical support for clients and staff. This hybrid role is based in Westgate, GA, requiring 20% travel. The ideal candidate will drive SLA compliance, staff development, and process improvements to elevate customer service standards. We value strong leadership, ITIL expertise, and a commitment to operational excellence. #J-18808-Ljbffr ID Logistics US

Vacancy posted 15 hours ago
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