IT Service Desk Leader | Help Desk Manager
ID Logistics US
ID Logistics US is seeking a Manager of Support (Help Desk) to lead the IT service desk, ensuring timely technical support for clients and staff. This hybrid role is based in Westgate, GA, requiring 20% travel. The ideal candidate will drive SLA compliance, staff development, and process improvements to elevate customer service standards. We value strong leadership, ITIL expertise, and a commitment to operational excellence. #J-18808-Ljbffr ID Logistics US
- ...Mary seeks an Assistant Director of Client Services to drive the design, delivery, and continuous improvement of end-user IT services across the institute. You will lead service desk operations, endpoint lifecycle management, and training programs to ensure reliable, secure...SuggestedRemote work
$140k - $160k
...Everyone. Summary WHAT WE EXPECT OF YOU The Service Desk Manager is responsible for leading the daily... ..., and ensures alignment with enterprise IT standards, security policies, and operational... ...in work locations/schedules to help our employees balance work/life priorities...SuggestedPermanent employmentFull timeWork at officeShift workNight shift- Net at Work is looking for a Sales Manager to lead our Managed IT Services sales organization. This role involves driving business growth, coaching a high-performing sales team, and developing effective sales strategies. The ideal candidate has 5-8+ years in technology...Suggested
$100k
...employees serving in a permanent Civil Service title of Computer Systems Manager; or, those who are currently... ...management, security administration, service desk, computer operations,... ...telecommunications, and document management. The IT Service Delivery Manager is...SuggestedPermanent employmentFull timeLive inWork at officeRemote work$153k - $269k
...design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're... ..., join us! Figma is looking for a Manager, IT Operations to lead our New York team. We... ...overall IT performance. As a data‑driven leader you'll use these metrics to identify root...SuggestedFull timeFor contractorsWork at officeRemote workWork from home2 days per week- A leading IT staffing firm in New York is seeking a Project Manager to oversee project implementations across various teams. The ideal candidate will have 1-2 years of experience in digital and healthcare environments, with a focus on account and project management. Strong...
$99k - $125k
Manager, IT Operations page is loaded## Manager, IT Operationslocations... ...communication and customer service skills, strong organizational... ...Day IT Support*** Respond to help desk tickets and fulfill technology... ...organized* Able to work as a leader, collaborating and partnering...Full timeWork at officeLocal area$109.37k - $123.04k
...Summary:We are seeking a highly skilled and motivated Senior Manager, IT Security Operations to join our team. As the Senior Manager, IT... ...Monitor and respond to security alerts and incidents compliant with service level agreements outlined by policy.Investigate, analyze, and...Full timeWork experience placementWork at officeLocal areaRemote work- SHI International is seeking a Senior Manager - Global Service Delivery to lead infrastructure service delivery across our global footprint, including... .... You will ensure reliable, scalable, and standardized IT and physical infrastructure services supporting critical operations...Work at office
- Nagarro is seeking an Associate Director - Business Development Manager for the IT Services sector. This position focuses on driving sales across North America in key industries including Energy, Utilities, Manufacturing, and Industrial. Candidates must have at least 12...
$175k - $190k
...Summary:The National Manager, Cloud... ...Infrastructure and IT Operations into a single... ...automated platform services. This is an execution... ...closely with Service Desk, Site Services, Engineering... ...with business leaders to understand... ...recommendations to help shape future infrastructure...Full timeTemporary workFlexible hours- JUARA IT SOLUTIONS is looking for a Sales Leader for IT Services in Life Sciences based in New Jersey. This role focuses on driving new business growth and requires... ...and negotiation skills. Responsibilities include managing the full sales cycle, generating leads, and...
$175k - $225k
...is a growing wealth management firm serving ultra-... ...clear purpose: to help clients pursue their... ...well‑being. Our services include investment... ...and transform our IT operations as we separate... ...and operations leader, responsible for designing... ..., and service desk staff, ensuring...Contract workWork at officeFlexible hours$102k - $177.1k
Manager - IT Lab Operations & Scientific Systems At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation... ...curious, collaborative, and technically grounded IT manager to help shape and deliver the next generation of lab IT operations and...Local areaImmediate startRemote work- ...Position Overview As a key leader within our organization,... ...for steering our service team, ensuring excellence... ...Team Leadership: Lead, manage and hold accountable the... ...Ensure adherence to service desk processes in line with... ...of 5+ years working in IT MSP or similar IT Service...Permanent employmentFull timeRemote work
$135k - $155k
...for their responsibility in helping our business partners and... ...integrating ASCAP technology services models across all business... ...responsible for developing and managing best-in-class IT Support functions and... ...documentation for use by Service Desk and Support Teams....Full timeTemporary workWork experience placementWork at officeLocal areaFlexible hours3 days per week$90.4k - $98k
...Leadership: Develop and execute the IT support services strategy aligned with the organization’... ...support team (including in-house Team and Managed Service Provider Team) to deliver high-... ...operations, including the IT service desk, desktop support, network support, and...Full timeContract workWork at officeRemote workFlexible hours- ..., and printers for employees. Manage user onboarding and offboarding... ...Prevention. Support the IT team with new hire enterprise... ...Handle inbound level 1 and 2 service desk requests from staff regarding... ...environment Experience using a help desk software system such as Mojo...Summer workWork at officeRemote work
$118.3k - $207.4k
...Customer Trust & Assurance IT Security Manager with broad, cross‑domain cybersecurity... ..., and compliance. You will help translate our technical... ...customers with self-service access to relevant security,... ...customer security teams and IT leaders to align on their cybersecurity...Full timeWork at office$130k - $150k
Huron helps its clients drive growth, enhance performance and sustain... ...new partnerships, clinical services and technology is not enough... ...organizations must empower leaders, clinicians, employees, affiliates... ...and financial outcomes. The Manager, IT Strategy & Operations is a...Full timeContract workLocal area- Odeko is seeking an IT Manager to own internal IT operations and be the internal technical owner of our managed IT services relationship. The hybrid role includes ~2 days/week in New York City, with day-to-day work delivered through a MSP and one direct report. You will...2 days per week
$151.51k - $169.12k
...‑private investment by helping catalyze economic accelerators... ...Technology, the Senior Manager, Technology Operations... ...ownership for core IT services, end‑user computing,... ...serves as the primary leader for operational stability... ...and offboarding, service desk operations, patching...Work at officeShift work$100k
Sonic Automotive is looking for an experienced Service Manager for Sun Chevrolet in Chittenango, NY. The role entails overseeing daily operations of the service department, ensuring top-notch customer satisfaction while leading the team to meet performance goals. Ideal...- Our Partner Client specializes in developing customized IT services whether that be Managed IT Support or Custom Software Development. They aim to remove... ...lives through technology and creativity. The Service Desk Coordinator is responsible for attaining maximum utilization...Full timeRemote workWork from homeShift work
- A leading cybersecurity firm is seeking a Technical Support Manager to oversee remote support operations and manage Azure infrastructure. The role includes leading an IT service team, ensuring incident resolution, and maintaining service quality. Candidates should have...Remote jobFull time
- Baker Tilly is seeking a Managing Director, Industrial Products - Managed Services to lead the strategy, growth, and delivery of our Managed Services offerings for the Industrial Products sector, with a primary focus on Dealerships and the broader Industrial Products ecosystem...
- The Technology Services Manager is accountable for the support and delivery of IT services to the New York office, serving as a key... ...coordinate service delivery, and helps ensure technology changes are... ...services professionals — service desk, desktop support, hardware provisioning...Work at officeLocal areaShift work
$150k - $170k
Senior Project Manager (IT Hardware Professional Services) About the role The Senior Project Manager is responsible... ...customers and internal business leaders, including sales, delivery practices... ...and public sector organizations. We help our world-renowned customers to...Worldwide$145.4k - $259.1k
...NJ Water MarketThis is not a traditional project management role. WSP is seeking a proven seller-doer to help expand our water and wastewater business... ...expanding practice.As a Senior Project Manager / Client Service Leader, you will serve as a trusted advisor to...Contract workLocal areaFlexible hours- ...AI gives federal agency leaders the tools to elevate... ...Responsibilities Overview: The Service Center Manager (SCM) shall be... ...including the Service Desk (SD), Desktop Support, incident and IT service request management... ...Preferred: Possesses a current Help Desk Institute Support...For contractorsCasual workWork at officeOverseas
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Service Desk Leader | Help Desk Manager. Be the first to apply!
- service coordinator ii New York, NY
- service lead New York, NY
- technical services lead New York, NY
- service team leader New York, NY
- IT service desk coordinator New York, NY
- medical staff services coordinator New York, NY
- food service coordinator New York, NY
- member services coordinator New York, NY
- service coordinator New York, NY
- tenant services coordinator New York, NY


