Key Sales Account Manager - Retail

Key Sales Account Manager

Join NSF as a Key Sales Account Manager and drive sales growth for our Retail business by acquiring new business and nurturing existing accounts by providing food safety and operational assurance solutions. Use your proven ability to win new clients and grow key relationships to maximize revenue.

Responsibilities

• Proactively hunt and close new business through cold calling, networking, and market research in target markets
• Maintain a book of business as well as meeting all sales targets on a monthly, quarterly, and annual basis
• Build and manage a robust pipeline, driving deals from prospecting to close
• Analyze prospects and prioritize high-value targets to maximize sales impact
• Ensure customer satisfaction by tracking feedback and collaborating with internal teams for smooth delivery
• Develop strong client relationships to support ongoing business and referrals
• Prepare presentations, respond to RFP's, write quality proposals, and SLA's with food service clients with support from the business, finance, and marketing teams
• Maintain CRM accuracy by documenting all client activities for effective reporting and forecasting

Qualifications

• Bachelor's degree in Business, Marketing, or a related field; or equivalent experience
• 5+ years of experience in sales, ideally in TIC (Testing, Inspection, Certification) or technical services
• Excellent hunting, negotiation, and communication skills
• Proficiency in CRM systems and Microsoft Office Suite
• Ability to manage multiple priorities and collaborate across teams
• Willingness to travel as needed

About Us

With a legacy spanning more than 80 years, NSF leverages science and innovation to improve human and planet health. We provide science-driven, independent testing, inspection, certification, and advisory services and develop the very standards that drive the food, water, and life sciences industries worldwide. We empower our clients to navigate shifting regulations to improve consumer health, safety, and quality of life.

One of our core values is We Are One NSF. This means that while we're one team, we embrace the cultural, ethnic, language, and demographic diversity that reflects the societies in which we live and work.

Come join a team that makes a difference in the world. More information about NSF can be found at nsf.org.

NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to an NSF employee by a third-party agency without a valid written & signed search agreement between NSF and said third-party agency will become the sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.

About the Team

As pioneers in the food safety industry, NSF is proud to play a vitally important role in helping food service businesses of all sizes, from local cafes to multinational supermarket brands, stay ahead of risks, regulations and consumer expectations, while delivering on their commitment to food safety and public health.

Job Info

• Job Identification 4022
• Job Category Sales and Business Development
• Posting Date 05/19/2026, 08:25 PM
• Job Schedule Full time
• Locations Ann Arbor, MI, United States United States
• People Leader Position No
• Work Classification Remote