Scheduling Coordinator - Orthodontic Specialists of Lake Oswego

Orthodontic Specialists of Lake Oswego Scheduling Coordinator

At Corus, you'll enjoy the close-knit culture of a local practice with the opportunities, support, and career growth of a leading orthodontic network.

Are you passionate about creating exceptional patient experiences? Orthodontic Specialists of Lake Oswego (Dr. Kari Borgen) is looking for an enthusiastic Scheduling Coordinator to join our well-established practice in Lake Oswego, OR.

Our goals include providing exceptional patient care, preserving and continually strengthening the patient-doctor relationship, fostering an inclusive culture, and fully supporting our team members.

What Sets Us Apart

At Orthodontic Specialists of Lake Oswego, we're more than an orthodontic practicewe're a community that values support, integrity, and continuous improvement, offering:

• A supportive environment with community focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve.
• Commitment to excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth.
• Compensation & perks that count: Access a competitive total rewards package including health, dental, and vision insurance, health spending account, 401(k) with employer matching, and an employee assistance program. $22.00 - $26.00 per hour.
• Work-life balance: Enjoy a 24-30 hour work week, Monday through Thursday.

How You'll Make an Impact

• Greet patients as they arrive and make them feel welcome.
• Book appointments for new and returning patients utilizing the appropriate scheduling templates.
• Ensure that the schedule accounts for the appropriate amount of doctor time, filling openings as necessary and discussing any major changes with the clinical team.
• Manage patient statuses and ensure that appointments are booked or archived accordingly.
• Enter relevant patient information into the computer and file all incoming correspondence and x-rays once they have been scanned.
• Manage active patient files and archive files for patients who are no longer in treatment.
• Confirm that appointment reminders are being sent out, follow-up with unconfirmed appointments, and reschedule no-shows.
• Take payments received at the front desk, post them, and provide receipts to the patients.
• Answer the telephone to direct calls, take messages, assist with patient emergency calls and answer general inquiries.
• Follow-up on voicemail and email messages.
• Assist with maintaining the front desk and waiting area, seasonal decorations, and general tidying.
• Be an active participant in staff meetings and committee meetings.
• Work cohesively with fellow team members to provide an atmosphere of trust, mutual respect, and cooperation.
• Various other administrative tasks assigned by the practice.

The Teammate We're Looking For

• Two years of administration experience within a clinical setting (Preferred)
• Experience working in an orthodontic or general dental clinic is an asset.
• Working knowledge of Microsoft Office suite; proficiency with orthodontic management software systems is an asset.
• Exceptional interpersonal and communications skills (verbal and written), with a proven ability to build strong relationships and rapport with patients, parents, doctors, fellow team members and the community.
• Keen attention-to-detail and time management skills.

Ready to join a team that values excellence, integrity, and community? Apply today to start a rewarding career with Orthodontic Specialists of Lake Oswego! We thank all applicants, but only those selected for an interview will be contacted.