Principal Product Manager

Role Description

This role has a dual mandate. You'll build a new product to automate how lenders and settlement agents coordinate through closing, and you’ll own the integration strategy that connects Snapdocs with critical technology partners. Snapdocs PMs operate like GMs: you own the full process from discovery through go-to-market.

Key Responsibilities

• Lead the 0-to-1 development of a new product connecting lenders and settlement agents: from problem definition through MVP to revenue-generating scale.
• Own and evolve Snapdocs' integration strategy across lender, settlement, and secondary market technology partners.
• Identify and recruit early customer partners to co-build with; travel occasionally to be on-site during early iteration.
• Drive strategy, roadmap, pricing, and go-to-market for your product area in close partnership with Sales, Customer Success, and Marketing.
• Partner with Engineering and Data Science to build products that are technically sound and commercially viable.
• Bring an AI-native approach to every part of the work, from discovery and spec-writing to building alongside engineering teams.

Qualifications

• 7+ years of combined product management and strategy experience, with at least 3 years owning business outcomes directly in a senior PM role.
• Demonstrated track record of 0-to-1 product development: you've taken something from concept to revenue and scaled usage.
• Strong consulting or strategic background preferred — comfort structuring ambiguous problems and driving recommendations with data and clear rationale.
• Technical fluency: comfortable navigating integration architecture, API ecosystems, and making tradeoffs with engineering.
• Exceptional written communication — structured, executive-ready documentation is a core expectation of this role.
• Experience in mortgage, fintech, real estate, title, or adjacent regulated industries preferred.

Knowledge / Skills

• Strategic builder: You set a clear vision and build toward it across short and long time horizons. You use data to make decisions, track the health of what you ship, and course-correct when something's off. You define the problem, find the customers, and drive toward outcomes.
• Customer-driven: You collaborate closely with customers to understand their goals and deliver the best product. You ask the questions that surface the real problem, anticipate challenges before they surface, and translate what you learn into a product roadmap.
• Commercial owner: You own the revenue and results for your product area in close partnership with Sales and Customer Success. You’re comfortable driving go-to-market, defining pricing, and measuring and influencing commercial outcomes.
• Integration thinker: You understand multi-party ecosystems. You can navigate the technical and commercial complexity of connecting systems in scalable and effective ways.
• AI-native: AI is your operating system. You use AI tools to accelerate your work end to end and can speak clearly to where it helped and where it didn't.

Compensation & Benefits

We believe in being upfront about pay. The base salary range for this role is determined by your work location and falls into one of our geographic compensation zones:

• Zone 1 (San Francisco Bay Area, Seattle Metro, New York City): $196,000 - $245,000
• Zone 2 (All other U.S. locations): $171,500 - $214,500

Where you land within the range depends on your experience, skills, and how you'll make an impact in the role. In addition to base salary, this position includes meaningful equity and a comprehensive benefits package.

Benefits

• Excellent medical, dental, and vision coverage.
• 401(k) with up to 4% company match.
• 16 weeks of paid parental leave.
• Flexible Paid Vacation Time Off + 10 Sick Days for exempt roles.
• Generous Accrued Paid Vacation Time Off + 10 sick days for non-exempt roles.
• Summer & Winter Break (~1-week each) + 9 Holidays per year.
• Healthcare and Dependent Care FSA.
• HSA Employer Contribution ($75-150 for individuals, $150-$250 for families).
• $15K Family Building Benefit (lifetime limit).
• Life and Disability Insurance.
• $1,500 Annual Lifestyle Stipend to support your well-being.

Please note: Part-time employees are not eligible for benefits at this time.

Join Us

We’re expanding our product suite and the network it connects. To do that, we need people who are excited by complexity, energized by scale, and motivated to make a tangible dent in how the mortgage ecosystem works. If you’re hungry to learn, build, and lead — you’ll do the best work of your career here.