Client Technology Specialist I

About this role Responsible for providing operational support within the IT Client Support Services department. Provides event support for both on-campus and off-campus events. Responsible for providing classroom and special event multimedia equipment support, delivery, setup, and takedown. Assists with the closed-circuit television system and operation, data entry and tracking of current inventory of supplies and equipment. Maintains classroom Projector filters and bulb replacements, as well as Projector replacements at the end of its functional life. Supports instructors in classroom technology usage. What a day of a Client Technology Specialist I looks like: Performs equipment installations including multimedia and AV technology. Sets-up computers and multimedia equipment for special presentations. Analyzes technical problems with multimedia systems and equipment, and performs repairs on equipment and machinery. Provides accurate and timely updates on service requests. Escalates a customer inquiry or problem to the next level of response as required. Performs technical set-up for video, audio and multi-image presentations and provide technical support. Installs wiring and cabling systems such as CCTV, AV, computers, and digital displays. Provides support and troubleshoots all types of computer based hardware, software and peripherals including AV and multimedia systems. Provides support and technical services to departments, other campuses, off-site locations and college-based functions that may require travel. Functions in an on-call capacity for response to hardware, software, and network systems repair needed during normal business hours or instances where the college is closed. Transports materials and equipment to, from and within storage areas and operating areas. Provides consultation and assistance regarding specific matters within area of expertise. Acquires knowledge of other staff duties and serve as a backup, as necessary. Performs other job-related duties as assigned. We’d love to hear from you if you have the following: Education and Experience: High school diploma or GED with additional training related to the position One year of related experience Knowledge of: Microsoft Office Professional or similar applications PC fundamentals, basic networking concepts, PA systems, AV control systems, and multimedia systems Skilled in: Attention to detail while maintaining effective time and task management Ability to: Set-up and operate multimedia equipment Install and troubleshoot PC hardware and software, and MS Windows operating system Organize and prioritize multiple, competing priorities to maximize personal and team effectiveness Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service Licenses, Registration, Certifications, or Special Requirements: Regular physical attendance required Valid Florida driver’s license Preferred, but not a must: Knowledge of: CompTIA A+ Microsoft Technology Associate (MTA) – Windows Operating System Fundamentals Work Environment and Physical Demand: Lift, carry, push, pull, install or remove objects weighing 20 to 49 pounds Reach and grasp objects Stoop, bend, kneel, crouch, or crawl Stand for extended periods of time Use of video display terminal Use of manual dexterity and fine motor skills Communicate information orally and in writing Receive and understand information through oral and written communication Proofread and check documents for accuracy Work with equipment or perform procedures where carelessness may result in injury Experience exposure to uncomfortable work environment due to extreme temperature, noise level, and other conditions Operate a motor vehicle Work a fluctuating work schedule The minimum base pay for this position starts at $19.52 per hour; however, the offer may vary based on the candidate’s education and experience. Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority. Certain service members may be eligible to receive waivers for postsecondary educational requirements, in the employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Culture Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging. Education Benefits Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution. Health and Wellness Medical, dental, vision, disability, life insurance, parental leave, and more. Generous Time Off Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off. Panther Perks Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more. Professional Development Leadership programs, professional learning workshops, and more. Retirement Investments State retirement plan options and voluntary 403(b) and 457 plans. Application Deadline This position will close on September 3, 2026 at 11:59pm About the College Palm Beach State College, Florida's first public community college, was founded in 1933 and has grown to become the largest institution of higher education in Palm Beach County. Currently serving a richly diverse student population of 49,000 annually, the College offers classes at five locations and offers bachelor's and associate degrees, professional certificates, and workforce development programs. With over 1,200 full-time employees, Palm Beach State College offers a highly attractive benefits package including health insurance, a retirement program, tuition assistance, and paid time off. An Equal Access/Equal Opportunity/Veteran Preference/ADA Employer Per the Florida Open Records and Public Meeting Laws (286.011), also known as "the Sunshine Laws," all correspondence received from applicants for any position with the College is a matter of public record. Palm Beach State College is an equal access, equal opportunity institution. The College complies with all state and federal laws granting rights to applicants for employment or admission to the College. The College prohibits unlawful discrimination on the basis of race, color, creed, ethnicity, national origin, gender, sexual orientation, age, religion, marital status, veteran status, disability, or pregnancy in any of its employment or educational programs or activities. Applicants who believe they have been discriminated against in the recruitment process should contact the Human Resources and Compliance Director or Chief Human Resources Officer at View phone number on click.appcast.io or 4200 Congress Avenue, Lake Worth, FL 33461. Written complaints must be filed within 180 days from the position's closing date for which the applicant applied. Claims will be investigated, and a timely response will be provided. The College prohibits retaliation against any applicant who utilizes the complaint procedure. Accommodations Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you need a reasonable accommodation to apply for a job or to perform your job by contacting the Human Resources and Compliance Director at View phone number on click.appcast.io for assistance. #J-18808-Ljbffr Palm Beach State College