Customer Service Representative

Job Description

Job Description

Customer Service Representative

Cincinnati, Ohio

1st Shift

Pay- $18 to $21 an hour

Temporary Assignment

LHH Recruitment Solutions is partnering with our client to identify a Customer Service Representative

Position Summary:
Our client is seeking a detail-oriented and customer-focused Customer Service Representative.. This role will support daily customer interactions, order processing, and coordination with internal teams to ensure timely and accurate service. Candidates must have prior experience in call centers to be considered.

Key Responsibilities:

• Serve as the primary point of contact for customer inquiries regarding orders, shipments, and product information
• Manage and process customer orders from entry through fulfillment
• Resolve customer issues related to orders and product concerns
• Update and maintain accurate records within internal systems
• Communicate proactively with customers regarding order status and any potential delays

Qualifications:

• Strong client and customer relationship management skills
• Proficiency in Microsoft Office; ability to learn internal systems quickly
• Excellent communication, problem-solving, and organizational skills
• Ability to manage multiple priorities in a fast-paced environment

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements

Pay Details: $18.00 to $21.00 per hour

Search managed by: Bianca Kimble

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.