Director of Environmental Services

Lutheran Services Carolinas (LSC) is a nonprofit organization that delivers high-quality senior services throughout North Carolina. Through senior living communities, health care, and supportive services, LSC provides person-centered care that supports dignity, well-being, and abundant living for older adults. Guided by compassion, integrity, and excellence, we create welcoming environments where residents feel valued and teammates make a meaningful difference every day.
Director of Environmental Services

Aston Park, an LSC community in Asheville, North Carolina, is seeking a full-time Director of Environmental Services to oversee housekeeping and laundry operations and help ensure a clean, safe, and comfortable home for residents.
Position Details

• Base pay: $20-$23 per hour, depending on experience
• Schedule: Full-time, Monday-Friday, 40 hours per week
• Benefits: Paid time off, medical, dental, short-term disability, long-term disability, life insurance, and other eligible benefits
• Benefits start: After 30 days of employment
• Additional pay option: Teammates who opt out of all benefits may receive an additional $2.00 per hour

Position Purpose

The Director of Environmental Services organizes, directs, and supervises housekeeping and laundry teammates to maintain a sanitary, safe, and comfortable living environment for residents.

Essential Responsibilities

• Direct daily housekeeping and laundry operations in accordance with state and federal standards, LSC policies, and departmental goals.
• Plan staffing, schedule hours, assign work, and maintain attendance records for departmental teammates.
• Recruit, interview, train, supervise, and evaluate teammates, including probationary and annual reviews.
• Recommend hiring, corrective action, or separation decisions to the administrator and maintain supporting documentation.
• Develop, review, and implement departmental policies, procedures, goals, programs, and service standards.
• Prepare budget recommendations, estimate supply and equipment needs, and monitor spending and resource use.
• Maintain adequate supplies and coordinate repair or replacement of housekeeping and laundry equipment.
• Set, monitor, and evaluate quality and productivity standards for housekeeping and laundry services.
• Provide and document in-service training and maintain instructional materials and records.
• Collaborate with administrative leaders and other departments to support resident services and facility policies.
• Maintain accurate departmental records, reports, and documentation.
• Address deficiencies identified during inspections or surveys through timely corrective action.
• Understand the purpose and proper use of emergency equipment and support emergency preparedness.
• Follow safety standards, maintain a safe environment, and participate in safety committees and inspections.
• Demonstrate LSC's mission, vision, values, and customer service standards in daily interactions.
• Perform other duties as needed to support orderly facility operations.

Qualifications

• High school diploma or equivalent required; additional education preferred.
• At least one year of housekeeping and/or laundry experience in a health care facility preferred.
• Ability to organize and direct housekeeping and laundry functions in a health care setting.
• Knowledge of state requirements, accepted housekeeping and laundry practices, and procedures for maintaining a sanitary, safe facility environment.

Equipment Knowledge

• Floor equipment, including scrubbers, high-speed buffers, vacuums, and carpet machines.
• Wet-vac cleaners.
• Commercial washers and dryers.
• Chemical dispensing machines.
• Other housekeeping and laundry equipment, including mops, mop buckets, spray bottles, hand trucks, carts, dollies, and cutting tools.

Preferred Qualifications: One year of supervisory experience in environmental services and knowledge of Microsoft Office products.
Working Conditions and Physical Requirements

• Good visual acuity and communication skills.
• Ability to lift up to 50 pounds occasionally and 10 pounds regularly.
• Ability to walk upright, climb small step ladders, stoop, and bend repeatedly at the waist.
• Occasional outdoor exposure; exposure or potential exposure to blood and body fluids may be required.
• Exposure to cleaning solvents and chemicals.

This is a great opportunity to join a senior living community partnered with Lutheran Services Carolinas and serve residents in our community.


Apply today!