Auto Property Damage Adjuster

COMPANY OVERVIEW: Founded in 1989, United Automobile Insurance Company is an innovative and established organization looking for an Auto Property Damage Adjuster to join our team. Family-owned, UAIC, is one of the largest privately held property and casualty insurance companies in the United States. The key to our growth and success is a commitment to providing quality service to our agents and customers, by providing disciplined underwriting, and strategic claims handling. Our ongoing efforts to invest substantial resources in personnel and technology are the foundation of our promise of assuring maximum efficiency and specialized operations in the industry. We are proud that our independent agents and customers have recognized our dedication by making UAIC the market leader in every state where we conduct business. SCOPE: The Auto Property Damage Adjuster will be responsible for evaluating and processing insurance claims. This position involves reviewing coverage, assessing damage, determining liability, and negotiating settlements with policyholders or third parties. This position offers aremotework arrangement, allowing the ideal candidate to work from their preferred location within Southeast region. DUTIES: Conduct thorough investigations for low complexity insurance claims. Collect relevant information, such as photographs, statements, police reports, and any other documentation necessary for assessment. Review the extent of damage to vehicles or other insured items. Utilize industry-standard tools and software to estimate repair costs and replacement values, as needed. Review insurance policies to verify coverage, limitations, and exclusions. Ensure that claims fall within the scope of the policy and comply with legal and regulatory requirements. Analyze circumstances surrounding accidents or incidents to establish liability. Complete appropriate documentation of all interactions, investigations, and assessments. Communicate findings and decisions to policyholders, claimants, and other stakeholders in a professional and empathetic manner. Negotiate fair and reasonable settlements with claimants or their representatives. Ensure compliance with company policies, industry regulations, and legal requirements during the settlement process. Provide excellent customer service by addressing inquiries, concerns, and providing regular updates to policyholders and claimants. Work closely with other departments, such as underwriting and legal to ensure accurate and timely claims processing. Stay updated on industry regulations and compliance standards. PERFORMANCE EXPECTATIONS: Meet established targets for productivity, cycle time, quality, compliance, customer satisfaction, and timely claim resolution. EDUCATION: Bachelor’s degree in a relevant field (such as business, finance, or a related discipline) preferred. Four years of prior experience in insurance or customer service accepted in lieu of degree. Must hold a Florida 6-20 All Lines Adjuster License A dual license in Texas is highly preferred Bilingual preferred (English/Spanish). SKILLS & EXPERIENCE: Knowledge of property and casualty insurance policies, regulations, and procedures is a plus. Proficient in Word, Excel, Windows-based applications, and internet usage. Strong analytical and problem-solving skills. Excellent communication and negotiation abilities. Attention to detail and organizational skills. Ability to work independently, make sounds judgments, and handle multiple claims simultaneously. BENEFITS: 401(k) Retirement Savings Plan with employer match. Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance Paid Time Off, Holidays, and Leave programs. Flexible spending accounts Basic Life Insurance and Voluntary Life/ADD Voluntary Short Term and Long-Term Disability Please note that the salary range listed is an estimate provided by the job board and might not align with accurate information. The actual salary for this position may vary based on experience and qualifications. Candidates are encouraged to discuss compensation during the interview process. UAIC participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, visit UAIC is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. All employment decisions at UAIC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Do you currently reside in one of these states? Alabama Arizona Arkansas Florida Georgia Kansas Illinois Massachusetts Mississippi North Carolina South Carolina New Jersey Ohio Texas Tennessee Indiana Virginia* Are you 18 years of age or older? What is your citizenship/employment eligibility? Please list any active licenses or certifications you may have related to the position you are applying for. What languages do you speak fluently? What is your earliest start date? Have you ever been employed here before? If yes, please give dates of employment. How did you hear about UAIC (Our Website, LinkedIn, Indeed, etc.)? If referred by an employee please provide their first and last name? Please describe your qualifications for the position to include work experience, education and skills. Are you able to perform the \"essential functions\" of the job for which you are applying (with or without reasonable accommodation)? What is your desired salary? References: Please enter names and contact information. Have you ever been convicted of a felony? If yes, please explain the circumstances around the conviction. What position(s) are you interested in? The following questions are entirely optional. To comply with government Equal Employment Opportunity and/or affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Learn more . Human Check I'm not a robot reCAPTCHA I consent to receive SMS/text messages regarding my job application with United Auto Insurance. These messages may include updates on my application status, interview invitations, reminders, and other information directly related to this job application. Message frequency will vary. Message and data rates may apply. 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