Secretary

Summary

Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.

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Duties

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Handles routine inquiries from staff, providing technical assistance and answering questions regarding the general nature of training programs.

Screens telephone calls or personal contact with staff, utilizing own judgment in directing the caller to the most qualified staff member.

Receives visitors to the office, determines the nature of the requests and directs them to the appropriate staff or personally provides the information desired when routine or procedural matters of the office are involved.

Takes requests for appointments with supervisors and staff.

Checks on their availability and confirms appointment.

Reschedules appointments upon request of supervisors or staff member.

Requirements

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Conditions of employment

• U.S. Citizenship is Required.
• See Special Conditions of Employment Section.
• Selective Service Requirement:

Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:

• 1. Meet CTAP or ICTAP eligibility criteria;
• 2. Be rated well-qualified for the position, scoring at least half of the total possible points for the vacancy KSAs or competencies; and
• 3. Submit the appropriate documentation to support your CTAP or ICTAP eligibility:
  • A copy of the agency notice (i.e., separation notice or agency RIF letter),
  • Most recent performance appraisal, and
  • Most recent SF-50 showing current/former position, grade, promotion potential, and duty location.
  • See USAJOBS' Career Transition Programs for more information.

NOTE: Applicants claiming CTAP or ICTAP eligibility must complete all assessment questions to be rated under the established ranking criteria.

EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here:

Qualifications

To be considered for the position, you must meet the following qualification requirements:

Education

As a general rule, education is not creditable above GS-05 for most positions covered by this standard; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position.

OR

Experience

GS-06: You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level. To be creditable, this experience must have equipped the applicant with the particular qualifications to perform successfully the duties of the position, and must typically be in or related to the position to be filled.

Some examples of this qualifying experience are:

• Experience receiving telephone calls and visitors, handling requests for information, processing incoming and outgoing materials such as correspondence, reports and memoranda.
• Experience editing and composing letters and reports, taking minutes and transcribing notes, and reviewing correspondence.
• Experience performing office automation duties using a personal computer, preparing a calendar, worksheets, typing a variety of documents such as letters, forms, schedules, meeting minutes, and maintaining computer files.
• Experience scheduling and maintaining appointments, coordinating meetings and conferences, making travel arrangements, and performing time and attendance functions.

If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.

**Your eligibility for consideration will be based on your responses to the questions in the application.**

Education

See Qualifications Section for education requirements, if applicable .

ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.

Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.

If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.

Additional information

Special Conditions of Employment Section:

For non-law enforcement positions, the Fair Chance Act prohibits specific inquiries concerning an applicant's criminal or credit background unless the hiring agency has made a conditional offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting the EEO Office in the Central Office at View email address on click.appcast.io.

Appointment is subject to satisfactory completion of a pre-employment and panel interview, urinalysis, physical, and background investigation.

All applicants are subject to, and must satisfactorily pass all screening requirements in relation to National Crime Information Center (NCIC) and credit check.

Additional selections may be made if vacancies occur within the life of the certificate.

Current Federal Law Enforcement Employees:

This is a non-law enforcement clerical or administrative support position (one-grade interval). Individuals selected for these positions will lose law enforcement coverage and will need to return to a position with "primary" law enforcement coverage to regain coverage.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.