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Senior Airport Customer Experience Leader

American Airlines

American Airlines is seeking a Sr Customer Service Manager, Airports to lead the Phoenix PHX operation within the Airports Team of the Customer Experience Division. You will oversee front-line teammates, coach staff, and deliver a safe, high-performing customer experience in a fast-paced aviation environment. You will coordinate with other departments, manage escalated service issues, drive safety culture, and implement improvement initiatives to support on-time performance and exceptional #J-18808-Ljbffr American Airlines

Vacancy posted 2 days ago
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