Business System Analyst

Summary Title: Business System Analyst ID: 32865224367 Date Posted: Jun 23, 2026 Date to Apply By: N/A Reports To or Hiring Manager: Bradley Pope Department: 9909 Shift: Monday - Friday 8am-5pm Grade Level: 17 Employment Type: Full Time Exempt Location: Memphis, TN Proposed Salary Range: N/A Description About Williams-Sonoma DC - Memphis, TN Since it was founded in 1956, Williams-Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with brands including Williams–Sonoma, Pottery Barn and West Elm. Our Distribution Centers connect factories with our retail, online and mail-order customers worldwide. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery and are seeking a role with opportunities for skill development and advancement, our Supply Chain Organization could be the place for you. Business System Analyst - Global Transportation The Business System Analyst position is located in Memphis, TN. You will join our Global Transportation team as the analytical driver of our logistics operations — transforming complex freight, carrier, and cost data into clear, actionable insights that drive strategic decisions across our international supply chain. You will work cross-functionally with transportation, procurement, finance, and operations teams, shaping how data is used across the organization. Responsibilities Develop and maintain executive-level dashboards and reports tracking transportation KPIs including cost per shipment, on-time delivery, carrier performance, and mode efficiency Design, build, and manage ETL workflows to consolidate data from carrier portals, TMS platforms, internal systems, and third-party logistics providers Conduct deep-dive analyses on freight spend, lane optimization, capacity planning, and network design to surface cost-saving opportunities Partner with procurement and carrier management teams to provide data-driven support during contract negotiations and RFP cycles Build and maintain scalable data models that support both operational reporting and strategic scenario planning Champion data quality standards across transportation datasets, identify gaps, and work with IT and data engineering to resolve them Explore and pilot AI/ML applications within transportation analytics, including predictive freight cost modeling and anomaly detection Communicate findings clearly to both technical and non-technical stakeholders, including senior leadership Qualifications High School Diploma or Equivalent At least 1+ years of experience in Power BI or Tableau; ability to build production-grade dashboards with calculated fields, drill-throughs, and row-level security At least 3+ years in logistics, supply chain, or transportation analytics; familiarity with freight modes and carrier management This is an onsite and in-office role Hands-on experience with Alteryx or comparable ETL tools; ability to build repeatable, automated workflows for data blending and transformation Proficient in SQL for querying large datasets; experience with cloud data platforms (Snowflake, Databricks, Redshift, or similar) Proven ability to translate analytical outputs into business narratives; experienced presenting to cross-functional stakeholders and senior leadership Preferred Qualifications Bachelor's degree in Supply Chain, Business Analytics, Industrial Engineering, or a related field; MBA or advanced degree a plus Experience with global transportation networks (North America, Europe, APAC) Familiarity with AI/ML concepts in supply chain; experience with Copilot, Python, or ML platforms Familiarity with TMS platforms (e.g., Oracle TMS, MercuryGate, BluJay, SAP TM) Knowledge of trade compliance, customs, or international freight documentation Experience with Python or R for statistical analysis or automation APICS CSCP or similar supply chain certification Physical Requirements Able to bend, reach, squat, and climb stairs/ladders Benefits Generous discount on all Williams-Sonoma, Inc. brand products 401(k) plan and other investment opportunities Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations) Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance More information at MyWSIBenefits.com Equal Employment Opportunity EOE Apply Now Alternatively, you can apply to this job using your profile from Indeed by clicking the button below: Apply with Indeed #J-18808-Ljbffr