MAINTENANCE TECHNICIAN

Job Title

Core Values & Expectations: Treat all other co-workers with dignity and respect regardless of position. Demonstrate dependability by calling-in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. Always be honest. Admit mistakes, learn from mistakes, and move forward. Demonstrate an ability to accept constructive criticism and guidance from supervisors. Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor.

Major Responsibilities/Activities: Touch up, repair and re-paint walls throughout the facility. Perform assistants to contractors of any projects and construction on new and existing areas throughout the casino. Minor repairs on all heating and air units. Responsible for the appearance of the outside walkways, portal areas and parking lots. Responsible for maintaining upkeep of millwork and other furnishings around the facility. Responsible for maintaining upkeep of all chairs and bar stools in the facility. Responsible for de-icing walkways and removal of snow from designated customer and employee areas. Uses the chain of command to address issues and concerns in a constructive manner. Exhibits positive co-worker relations and is a team player. Obtain and maintain most current information regarding applicable Tribal, State, Federal and Gaming policies, procedures, rules, and regulations. Perform other duties as assigned.

Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. Basic knowledge of computer applications. High School diploma or GED. Must possess and maintain a valid State of NM driver's license. Strong verbal communication skills. Must be able to speak and understand English. A smartphone capable of running company applications and communication systems is required. All employees are required to proficiently use a smartphone for company applications, email, and text. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license.

Essential Mental Functions: Obtain and maintain most current information regarding applicable Tribal, State, Federal, and Gaming policies, procedures, rules and regulations. Must be a detail oriented, organized individual with the ability to multi-task. Proven ability to provide outstanding customer service. Proven ability in working with outside vendors and contractors. Proven ability to handle conflict situations. Must have excellent problem-solving abilities. Must have strong analytical skills. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner.

Essential Physical Functions: While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talk, and hear. Ability to use electronic equipment including computers, adding machines and calculators. Must be able to work various hours, including weekends and holidays. Must present self in a well-groomed, professional appearance. The employee must be able to lift to 50 pounds. Must be able to work at a fast pace. Must be able to handle stress effectively. Must be able to maneuver around the office and the facility as needed to collect and distribute all necessary materials and documents. Must be able to stand and walk for a long duration of time. Must be able to work in inclement weather. Physical ability to safely perform the essential job functions of the position.

Equipment Used: Smartphones, computers, laptop computers, and other traditional office equipment as required.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate controlled non-smoking environment and outdoors during various weather conditions.