Inside Sales Account Manager

Summary/objective

This position will be located at our Pinebrook NJ office. Will go hybrid after 90 days.

The Inside Sales Account Manager is responsible for the achievement of Avantik’s financial goals and profitable revenue growth within the geographic territory by managing inbound/outbound calls, emails, and monitoring customer’s orders. The Inside Sales Account Manager will maintain and grow current relationships by prospecting and building relationships that will increase account penetration, gross profit growth and customer satisfaction leading to achievement of annual Instrument, Consumable and Services sales objectives in all targeted Avantik markets. This position is a developmental role preparing the Inside Sales Account Manager for a field-based sales role.

Essential functions

Meet or exceed the annual revenue goals in the geographic territory by developing and executing regional business plans that incorporate account specific business plans, strategies, and knowledge of business drivers within region

Responsible for calling on clinics, reference labs and hospitals on a daily basis, making 20 to 30 outbound sales calls daily

• Ability to plan and organize a total territory coverage/management strategy
• Ability to partner with the larger commercial team in strategic planning, funnel management, marketing campaign execution and lead generation conversion.
• Ability and willingness to coordinate and engage select customers as a team utilizing input and contributions from service, finance, contracting, marketing, and sales operations.
• Demonstrate ownership and accountability in the coordination and deployment of all Avantik’s resources in accordance with the business plan to achieve financial and strategic objectives
• Lead the development of key stakeholder relationships that enhance the overall value for our customers to conduct business with Avantik
• Develop long term customer alliances to further support and drive sales-based activities: prospecting, qualifying, account management, and providing sales support to customer base
• Drive to achieve organizational goals and objectives as Inside Sales Account Manager
• Routine forecasting, account profiling, record keeping, CRM and database management is required on a weekly/ongoing basis
• Satisfy administrative requirements on time (e.g., expense reporting, weekly activity reports, business plans, forecasts, etc.)

Competencies

• Mandatory minimum 1-3 years’ sales and solutions-based experience or equivalent degree/work experience
• Highly motivated, ability to work independently and in a team
• Strong interpersonal and communication skills with a solid track record building both internal and external relationships.
• Ability to develop and grow relationships virtually-phone, email, video conferencing.
• Excels at planning and organization, project management, and achieving results through complex, matrixes environments.
• Business Acumen / Negotiation Skills / Strategic Thinking / Equipment Sales Skills
• Must embrace change and being willing/able to adapt quickly
• Familiarity with Strategic Selling model and able to employ the concepts/process in the management of a sales territory

Travel required

• Occasional travel for trade shows and for sales meetings

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice