Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

SaaS Customer Success & Support Specialist

HTS Technologies

HTS Technologies is seeking a Customer Support Associate to represent our brand with clients and ensure a smooth, beneficial software experience. We value proactive problem-solvers with strong communication and a passion for customer success. Responsibilities include responding to inquiries, guiding users on features, troubleshooting issues, and collaborating with the technical team to escalate complex problems. Prior SaaS support experience and CRM familiarity are preferred. #J-18808-Ljbffr HTS Technologies

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the SaaS Customer Success & Support Specialist in Austin, TX vacancy
  •  ...Corporation in Austin, TX is seeking an Associate Customer Success Manager to accelerate growth on the PAR...  ...onboarding, adoption, and ongoing support. As a trusted advisor, you’ll lead...  ...measurable results, retention, and renewals in a dynamic SaaS #J-18808-Ljbffr Socket.dev
    Suggested

    Socket.dev

    Austin, TX
    2 days ago
  •  ...SaaS Sales Development Representative Founded in 2013, Cargobase was created to transform how shippers and logistics service providers...  ...play a critical role at the start of the sales cycle, assessing customer fit, clearly articulating Cargobase's value proposition, and... 
    Suggested
    Remote job
    Flexible hours

    Cargobase

    Austin, TX
    1 day ago
  •  ...Cloud Security Account Specialist Duration: 8 Months Contract (Hybrid...  ...a proven track record of success in a sales or account management...  ...Cloud's Security product SaaS offerings and effectively represent...  ..., organizational, and customer knowledge to influence clients... 
    Suggested
    Contract work

    US Tech Solutions

    Austin, TX
    4 days ago
  •  ...Executives to identify and prospec sales leads. Ideal candidates will have a Bachelor's degree in Business Administration and experience in SaaS sales or consulting, alongside a demonstrated strong work ethic. We offer competitive compensation, generous time off, and... 
    Suggested

    Pigment

    Austin, TX
    3 days ago
  • $75k

     ...Fyxer Support Role This might just be the best support job in...  ...facing roles to focus on their customers. What You'll Be Doing Own...  ...Sales, Product and Customer Success - ensuring nothing falls...  ...technical support, within a B2B SaaS environment ~ Strong written... 
    Suggested
    Live in
    Remote work

    Fyxer AI

    Austin, TX
    4 days ago
  • We're looking for a Customer Support Specialist to serve as a trusted product expert, supporting a diverse...  ...support experience in a fast-paced SaaS environment. Key Responsibilities Respond...  ...support, operations, customer success, or a related role within a technology... 

    ExtendMyTeam

    Austin, TX
    3 days ago
  •  ...solutions, seeks a Solutions Consultant. This role is key in shaping customer interactions, providing technical and industry expertise, and...  ...operations. You will collaborate with sales and customer success teams, drawing on your experience to meet customer needs and create... 
    Remote job

    Upshop

    Austin, TX
    1 day ago
  •  ...You will recruit, coach, and scale talent while shaping strategy and workflows with marketing and operations. Ideal candidates have 2+ years managing outbound SDR/BDR teams in SaaS, a strong record in B2B sales, and proficiency with CRM tools. #J-18808-Ljbffr Hostaway
    Remote job

    Hostaway

    Austin, TX
    1 day ago
  • $100k

     ...platform delivers member benefits, discounts, and perks as a SaaS subscription, and this role is focused on selling into associations...  ...models Collaborate with Legal, Implementation, Customer Success and Marketing to ensure smooth onboarding and to drive expansion... 
    Remote job
    Full time
    Contract work
    Work at office
    Flexible hours

    BenefitHub

    Austin, TX
    2 days ago
  •  ...Sales Executive, eProcurement SaaS Welcome to a unique...  ...innovation, leadership, and growth, supported by the resources and stability...  ...play a key part in shaping the success of Caidentia by identifying...  ...existing and prospective mid-market customers and maintain client records.... 
    Remote work
    Flexible hours

    Samsung SDS America

    Austin, TX
    2 days ago
  •  ...workforce compliance. Job Overview The Customer Success Representative is responsible for...  ...success and compliance. This role involves supporting the VP of Customer Success in the...  ...Industry Knowledge: Prior experience in SaaS, RegTech, or FinTech industries is preferred... 

    ProScore Technologies, LLC

    Austin, TX
    2 days ago
  • $70k - $80k

     ...Work With Us? We believe in supporting our employees with a...  ...your growth, well-being, and success: Professional Development...  ...Gotransverse is a leading SaaS platform for subscription billing...  ...operations at scale. As we grow our customer base, we are looking for a... 
    Work at office
    Local area
    Remote work
    Work from home
    Flexible hours
    2 days per week
    3 days per week

    goTransverse

    Austin, TX
    2 days ago
  •  ...available. No third-party candidates. Our client who specializes in custom-built software has a wide variety of customers, ranging from...  ...: -3-5 years of inside sales experience within the software/SaaS industry -Proven ability to reach or exceed sales quotas -... 
    Full time
    Contract work

    Technology Navigators

    Austin, TX
    4 days ago
  •  ...is a technically proficient and dedicated customer advocate capable of dissecting and...  ...experience 3+ years’ experience in a Customer Support/Experience function; hands‑on experience...  ...customers using an Enterprise Software or SaaS solution Experience with leveraging JIRA... 
    Monday to Friday

    Envoy

    Austin, TX
    3 days ago
  •  ...a reliable, organised, and empathetic Customer Support Specialist who thrives on helping merchants resolve...  ...in Customer Support, ideally in SaaS, e-commerce, logistics, or a similar fast...  ...similar support platforms is a bonus. What Success Looks Like Merchant issues are... 

    Swap Commerce Limited

    Austin, TX
    18 hours ago
  •  ...ExtendMyTeam is looking for a Customer Support Specialist to join their operations team in Austin, Texas. The ideal candidate will provide exceptional support by resolving customer inquiries and ensuring information accuracy across systems. This position requires strong... 

    ExtendMyTeam

    Austin, TX
    4 days ago
  • $21 - $23 per hour

     ...growth. Whether you’re building products, supporting customers, or driving strategy, your journey with...  ...to resolve issues independently. How Success is Measured Here’s how we’ll know you’...  ...or technical support, preferably within SaaS or healthcare technology. Experience... 
    Contract work
    Live out
    Work at office
    Remote work
    Worldwide
    Flexible hours
    3 days per week

    GrabJobs

    Austin, TX
    4 days ago
  • $70k - $100k

     ...North American sales function. Success in the role is measured by the...  ...share updates on metrics, customer stories, hiring plans, and financial...  ...adoption and stillbirth support) ~ Comprehensive health coverage...  ...onboarding. Understanding SaaS financial acronyms and common... 
    Temporary work
    Work at office
    Remote work
    Home office
    Flexible hours

    Blackbird

    Austin, TX
    1 day ago
  • $65k - $75k

     ...technology fueling your day-to-day analytics to support your selling + our investments in...  ..., Technical engineering, and Renewal/Customer success. The Business Development Representative...  ...~ Experience in the world of enterprise SaaS and analytics is a definite plus ~ Prior... 
    Local area

    Actian

    Round Rock, TX
    1 day ago
  • $18.5 - $23 per hour

     ...They ensure that a potential customer's initial interaction with our...  ...bonus for those that successfully hit certain required metrics....  ...Teaching, school administrator, SaaS, PaaS, or software sales experience...  ...when people feel respected, supported, and encouraged to contribute... 
    Remote job
    Hourly pay
    Full time
    Temporary work
    Work at office
    Local area
    Work from home
    Flexible hours
    Shift work

    Imagine Learning

    Austin, TX
    3 days ago
  •  ...with Account Executives, Marketing, and Customer Success to refine messaging, identify new opportunities...  ...of B2B SDR experience, preferably in SaaS, Technology, or IoT industries. ~...  ...authorization, or any other immigration-related support, is not available for this position at... 
    Immediate start
    Remote work

    Afternoon Light

    Austin, TX
    1 day ago
  •  ...Security* Remote (Finland) – Successful applicants must be resident in...  ...be assured of a trusting and supportive environment, which will...  ...combine technical expertise with customer engagement to help organisations...  ...a strong understanding of SaaS solutions, and how they operate... 
    Full time
    Remote work

    SailPoint Technologies Holdings, Inc.

    Austin, TX
    2 days ago
  •  ...seeking a Renewal & Collections Specialist to join our Global Customer Retention team, supporting the North America region. This...  ...sits between Finance and Customer Success, owning an assigned portfolio...  ...success, ideally in a B2B SaaS environment. Comfortable owning... 
    Full time
    Contract work
    Work at office
    Remote work
    3 days per week

    NinjaOne

    Austin, TX
    3 days ago
  • $125k

     ...life, launching game‑changing customer experiences, exploring the limitless...  ...Sales Engineering, Customer Success, Product, Marketing, SDRs, and...  ...value across both cloud (SaaS) and on-premise deployments. Represent...  ...recruiter know—we’re happy to support you. We value diverse... 
    Work at office
    Remote work
    Work from home
    Flexible hours

    GrabJobs

    Austin, TX
    1 day ago
  •  ...complex administrative, project and office support to senior executives and departmental...  ...statements. Interacts with internal and external customers on a daily basis. Acts as an...  ...technology leader dedicated to driving customer success and market advancements. With deep... 
    Work at office
    Local area
    Worldwide
    Shift work

    Celestica

    Austin, TX
    18 hours ago
  •  ...experienced founders, growing customers, and the opportunity to...  ...We're looking for a Customer Support Specialist to deliver exceptional support...  ...improve the platform. What success looks like Within your first...  ...have Experience supporting B2B SaaS products. Experience in... 

    Withacclaim

    Austin, TX
    1 day ago
  • We're on the hunt for a Customer Support Associate who embodies our values of exceptional service...  ...communication and a passion for customer success, let's chat! Key Responsibilities...  ...or service experience, preferably in a SaaS environment. Stellar communication skills... 
    Work experience placement

    HTS Technologies

    Austin, TX
    1 day ago
  •  ...Rippling.com addresses. About The Team The Customer Support Payroll team at Rippling is a dedicated...  ...of escalation for Customer Support Specialists on complex, region-specific payroll issues...  ...in problem-solving, troubleshooting a SaaS product with attention to detail. Time... 
    Hourly pay
    Work at office
    Shift work
    3 days per week

    Rippling

    Austin, TX
    18 hours ago
  •  ...Customer Support Specialist We're seeking a customer focused Customer Support Specialist to join a fast-growing technology company. In this role...  ...in customer support, healthcare, health technology, SaaS, fintech, or another customer-facing role. ~ Excellent written... 
    Contract work

    ExtendMyTeam

    Austin, TX
    3 days ago
  •  ...Today, through our business customers across the country,...  ...The Customer Training Specialist is responsible for delivering...  ...customers up for long-term success with Qualia. This role supports onboarding, customer success...  ...or employee training in SaaS, technology, or... 
    Work at office
    Remote work
    Flexible hours

    Qualia

    Austin, TX
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to SaaS Customer Success & Support Specialist. Be the first to apply!