Theatre Manager

Role Summary Cinemark Theatre Managers assist the General Manager in the operation of the theatre, in addition to the duties of a Senior Assistant Manager. It is suggested that either the General Manager or Theatre Manager be on duty when the theatre is open for business. They will participate in team member training, management team training, building maintenance, cash control, and completion of reports. They must be able to personally perform and/or effectively oversee all job functions in the theatre. Responsibilities Follows the direction of the General Manager Supports General Manager’s decisions in communication with team members Responsible for working in all departments and all theatre job functions Acts as the Manager On Duty in the General Manager’s absence Trains and coaches team members in their specific job functions Assists in the preparation of administrative and special reports for the General Manager Assists the General Manager with monthly inventories and product orders Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition Reports the need for building, property, and equipment repairs to the General Manager Follows the policies and procedures established in Cinemark’s guidelines and enforces them with all team members fairly and consistently All employee relations issues should be reported to and handled by the General Manager (in the absence of the General Manager, members of management should report employee relations issues to All management must follow the Employee Relations Reporting Protocol All management is held to a high work ethic standard and code of conduct Ensures that theatre team members follow the dress code Interacts with guests for improved service in the theatre and ensures that team members provide excellent customer service Consistently identifies and sanitizes employee and guest high‑contact areas Properly addresses safety or security issues (trip hazards, lighting, suspicious persons, etc.) Properly utilizes personal protective equipment while completing position‑specific tasks Adapts to the frequency and scope of required cleaning tasks Performs other work‑related duties as assigned Requirements Must be at least 18 years of age High School or G.E.D. graduate preferred Must work as an Assistant Manager for a minimum of 6 months in a theatre environment Senior Assistant Manager experience preferred Completion of Cinemark’s Management Accreditation Program and passing of the Comprehensive Assessment testing process Completes basic food handling training and obtains any local or state‑mandated certification, health card, or food handlers permit where required Management members who work with alcohol are required to complete a Safe Alcohol Service training program Availability to work flexible hours which include evenings, weekends, and holidays (must work at least 40 hours per week) Requires regular and consistent attendance Has an energetic and friendly attitude during each shift Provides excellent guest service Accurate cash handling and basic math skills Interpersonal skills include the ability to communicate verbally and written with all ages, genders, and personalities Must be able to effectively and regularly converse in and comprehend English Ability to work in a team environment and independently Ability to take and follow direction Responds with a sense of urgency Excellent time management, organizational skills, and attention to detail Ability to train and lead others Must be able to resolve conflict Physical and Environmental Requirements Frequent bending, kneeling, and lifting up to 50 lbs. Frequent standing, walking, and reaching around the theatre Noise level may be moderate to high at times Be able to work in a standing position for extended periods of time Benefits Employee Discount 401(k) Matching Growth Opportunities Education Assistance Health Benefits Parental Leave Paid Time Off Daily Pay Free Movies Benefits may vary by career category, so be sure to check the specific details on our career site. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All Cinemark theatres are designated smoke‑free workplaces. Cinemark is an Equal Opportunity Employer. #J-18808-Ljbffr