Office Supervisor
DHL
Office Supervisor
Responsible for the order processing, administrative, customer service, and accounting functions of a distribution center.
Supervises the order processing and customer service functions for assigned clients.
Performs accounting functions relating to payroll, A/P, inventory and general ledger activities, and related reporting requirements.
Distributes and monitors work assignments within assigned responsibilities.
Trains and cross-trains associates for all functions within assigned responsibilities.
Prepares and reviews company and client reports, ensuring their accuracy and timely submission.
Maintains discipline within assigned office responsibilities.
Maintains operating efficiencies through scheduling, supervision, and planning.
Interfaces with client representatives daily and maintains office operational coordination.
Conducts performance reviews and periodic feedback sessions for hourly associates in the work group.
Effectively communicates with associates and customers in person and via telephone, verbally and written to accomplish necessary objectives.
Effectively reviews performance of subordinates, if any, to ensure compliance with requirements.
Operates small office equipment to accomplish necessary objectives.
May supervise office hourly associates
High school diploma, GED or equivalent, required
Associate's degree in related field, preferred
3+ years in an administrative or supervisory role, required
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