Strategic Operations Manager

Role Description

We are looking for a driven Strategic Operations Manager, focused on leading key go-to-market strategy, product operations, and business operations initiatives as part of ParentSquare’s finance team.

The finance team is a cross-functional team that partners with senior leaders across the company, focusing on high-impact strategic projects and analysis. In this role, you’ll act as a right-hand to the CFO and will report to the Director of Strategic Operations. The leadership team has a track record at top-tier firms like Morgan Stanley and McKinsey. You are someone who is a high-caliber professional who can manage complex cross-functional initiatives and enhance operational efficiencies across the organization.

You’ll lead projects, work hand-in-hand with leadership and act on the most challenging strategic and operational questions impacting our business. Most importantly, you’re someone who shares in our passion for improving the lives of students through communication.

• Product Operations & Go-to-Market Strategy
  • Change User Behavior: Analyze product usage and customer feedback to identify and implement opportunities to drive user behavior changes such as reducing overcommunication and increasing app adoption.
  • Improve the Go-to-Market Strategy: Lead high-impact go-to-market initiatives that boost our growth and retention for each product.
• Business Operations
  • Drive Operational Excellence: Identify, prioritize and implement high-impact initiatives that improve efficiency and scalability across the organization.
  • Improve Data Landscape: Lead data clean-up / enrichment initiatives to ensure our data is clean, reliable, and supports future business needs and decision-making.
  • Execute Strategic Initiatives: Work with the Finance organization to implement and scale other high-priority initiatives across the organization.

Qualifications

• 3-5+ years of experience in a highly analytical and strategic role, such as management consulting, investment banking, or business operations / strategy role at a tech company.
• A strong quantitative and analytical toolkit, with proficiency in financial modeling / data analysis, and working directly with data science teams.
• Proven ability to lead and influence cross-functional teams in stand-alone capacity, building strong relationships with stakeholders at all levels.
• Excellent verbal and written communication skills, with the ability to articulate complex strategies and results to diverse audiences.
• A proactive, self-starter attitude with a passion for driving results and a high degree of ownership.

Benefits

• Employer-paid health insurance (including dependent coverage).
• An employer-matched 401K retirement savings program from day 1.
• Paid Parental Leave.
• Stock options.
• Health + wellness reimbursements.
• PTO that increases each year.
• 15 paid holidays, including your birthday!
• As a fully remote team, we’ll make sure you have all the tools and equipment you need to make your home office a place where you can thrive.

Company Description

We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are committed to maintaining a drug-free workplace in compliance with applicable state laws.

The salary range for this role will be $110,000-$130,000 DOE.