Quoting Analyst (Grand Rapids)

Headquartered in Grand Rapids, Michigan Mill Steel Company is a team of over 400 employees with a commitment to high-quality service. We are a unified, motivated, and empowered market driven company with a single focus to be the best. Our mission is simple, expand our operations into new territories, enhance relationships with our customers and suppliers, provide the best value available in the market, increase market share in key customer industries, develop innovative responses to customer needs, and continue to foster an environment of team involvement and empowerment.

The Quoting Analyst is responsible for supporting the quoting and pricing process for Mill Steel's contractual carbon business. Reporting to the Quoting Manager, this role serves as a central resource for quote preparation, pricing analysis, and customer opportunity support across multiple product categories, including hot rolled, cold rolled, and coated steel.

The Quoting Analyst partners with Sales, Purchasing, Finance, and Product Management to develop competitive pricing recommendations that align with company objectives and customer requirements. This position utilizes market data, CRM tools, and internal business systems to support timely and accurate quote development while ensuring compliance with company processes and pricing guidelines.

The ideal candidate is analytical, detail-oriented, customer-focused, and interested in developing expertise in market pricing, commercial analysis, and process improvement within the steel industry.

Duties and Responsibilities:

• Quote Management & Pricing Support
• Facilitate and support daily quoting activities for the contractual carbon business
• Prepare pricing recommendations and quote packages for review and approval
• Serve as a primary point of contact for pricing requests from the Sales team
• Review customer quote opportunities for completeness and accuracy
• Ensure quotes are processed accurately and within established response timelines
• Follow up on open quote opportunities and support Sales with quote status updates

• Market Analysis
• Monitor commodity indexes, market pricing trends, and supply chain cost changes that may impact customer pricing
• Develop an understanding of customer industries, applications, and market conditions
• Support pricing decisions through research and analysis of market conditions, customer requirements, and business objectives
• Assist in maintaining competitive market awareness by monitoring industry and pricing trends

• CRM & Data Management
• Maintain and update CRM records to ensure customer, quote, and opportunity information remains accurate and current
• Ensure all quote activity is appropriately documented and follows company policies and procedures
• Assist in developing reports and maintaining data used to support quoting and commercial decision-making
• Maintain customer pricing records and supporting documentation

• Cross-Functional Collaboration
• Partner with Sales, Purchasing, Finance, and Product Management to support pricing and quoting decisions
• Participate in quote review discussions and provide analysis to support business decisions
• Communicate effectively with internal stakeholders regarding quote status, pricing considerations, and customer requirements
• Support customer program launches

• Performance Analysis & Process Improvement
• Analyze awarded business and post-sale performance against quoted assumptions
• Identify and communicate pricing, application, or execution gaps to management
• Assist in identifying opportunities to improve quoting processes, reporting, and data quality
• Support initiatives to automate routine quoting activities and enhance CRM capabilities
• Participate in projects focused on improving efficiency, accuracy, and customer responsiveness

Qualifications:

• Required:
• Bachelor's degree in Business, Finance, Supply Chain, Economics, Marketing, or a related field preferred
• 1–3 years of experience in quoting, pricing, sales support, purchasing, analytics, customer service, or a related field
• Strong analytical and organizational skills
• High level of attention to detail and accuracy
• Proficiency in Microsoft Excel and Microsoft Office applications
• Strong verbal and written communication skills
• Preferred:
• Experience working with CRM systems or business reporting tools
• Exposure to manufacturing, metals, distribution, or industrial markets
• Knowledge of data analysis, reporting, or process improvement methodologies
• Interest in automation, business intelligence, and technology-enabled process improvements

What we offer:

• Team oriented environment
• Pet friendly environment
• Hands on business experience
• Awarded “National Best & Brightest Companies To Work For” 10 consecutive years running (2010 – 2020)
• Awarded “National Best & Brightest Elite Winner”
• 2010 – Elite Winner in Recognition & Retention
• 2016 – Elite Winner in Community Initiatives
• 2017 – Elite Winner in Recruitment, Selection & New Employee Orientation
• 2020 – Elite Winner in Communication & Shared Vision

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