Chick-fil-A Director Of Operations

Matt DeMichele-Rigoni is an Owner/Operator with rapid success. He was was recently selected by Chick-fil-A, Inc as the Rookie of the Year for the Northeast Region Chick-fil-A is the fastest growing Quick Service Restaurant in the nation Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022) Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024 Value and Appreciate Employees Health Insurance Paid Vacation 401(k) Paid Parking Uniform Stipend Never work on Sundays Overtime Available We are looking for an enthusiastic Operations Director to join our team at Chick-fil-A . This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This leadership opportunity provides autonomy, allowing you to take ownership in generating results and impacting the lives of both your team and guests. As the Director of Digital Operations and Mobile Ordering, you will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country. Your Impact Delivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurant Building high-performance teams, identifying and coaching leaders for both Front of House and Back of House operations Managing a team of 100+, creating an inspiring vision, coaching and holding people accountable to high standards Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales Maintaining a work environment that ensures and promotes food & team safety Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals 2 years of Leadership experience Tech Savvy is a MUST! High Volume experience (preferred) Proven track record of developing others #J-18808-Ljbffr