Card Analyst

Role Description

The Card Analyst I is the initial level in the Card Services department. This position is responsible for preparing the client for Keystone implementation through:

• Card product planning
• Card database configuration
• Card conversion data

Qualifications

• Three months to twelve months of similar or related experience.
• A two-year college degree or completion of a specialized course of study at a business or trade school.
• Completion of specialized training courses conducted by equipment vendors.
• Job specific skills acquired through on-the-job training or apprenticeship program.

Requirements

• Responsible for gathering and analyzing development specifications and interfaces through the conversion data.
• Works closely with the client and collaborates with other Card Analysts and Conversion departments.
• Acts as the primary liaison between Card Services and Development.
• Demonstrates initiative, collaboration, and teamwork to build an in-depth knowledge base of the KeyStone product and card conversion processes.
• Requires effective written and verbal communication skills.
• Follows team procedures and executes them in accordance with standards.
• Works under close supervisor direction and requests assistance and oversight from senior Card Analysts when needed.
• Understands and practices basic concepts of card processing networks.
• Conducts card mapping, card setup, and gathers specifications with additional assistance and guidance of senior Card Analysts.
• Understands and practices basic concepts of the card conversion process, including:
• Network balancing
• Certification testing
• Card conversion exception reports
• Card validation
• Analyzes, understands, and captures products and services offered by the client, ensuring the core meets the client’s needs with assistance from senior Card Analysts.
• Facilitates installations and tests new versions of card-related interfaces and application software.
• Protects clients from errors by frequently troubleshooting and suggesting ways to improve the product.
• Understands basic technical specifications for custom items.
• Follows established team and division procedures.
• Performs other job-related duties as assigned.
• Shows passion about learning additional skills and tools on the job.

Benefits

• Medical, Dental, Vision, Life Insurance
• 401(K) Match
• Discretionary profit share
• Discretionary annual bonus
• Wellness Programs: Yoga and Massages
• Bi-Weekly engagements (coffee tastings, trivia, etc.)
• Community Involvement
• Professional Development Growth Days
• Vacation Days
• Floating Holidays
• Sick Days
• Parental leave