Project Manager

JOB SUMMARY The Project Manager II is responsible for the end‑to‑end management of projects with a Total Contract Value (TCV) ranging from $500K to $1Mn. This role involves managing projects based on deliverables or outcome‑based models, ensuring the agreed scope, timelines, and costs are met. The Project Manager II is accountable for project success, meeting acceptance criteria, and enhancing customer satisfaction through effective stakeholder relationships, regular communication, and proactive risk/issue management. Key Responsibilities Perform end-to-end management of a single or portfolio of projects with TCV $500K - $1Mn. Deliver projects based on agreed scope, within timelines and budget, ensuring success criteria are met and customer satisfaction is enhanced. Identify key stakeholders and establish/maintain positive business relationships. Maintain regular communication with customers, partners, and suppliers, addressing needs with empathy. Define project activities, responsibilities, critical milestones, resources, skills needs, interfaces, and budget, optimizing costs and time utilization. Anticipate and manage risks by applying suitable risk management strategies and developing contingency plans. Define and implement appropriate governance models. Plan and implement metrics‑driven management to quantitatively assess project health. Orchestrate projects to develop or implement new processes to meet business needs. Effectively implement software delivery methodologies and instill customer confidence. Build, manage, and mentor high‑performing teams, fostering engagement and developing team capabilities. Adopt and build software engineering best practices. Conduct requirements analysis, elicitation, scope control, and prioritization. Drive the creation of common standards and solution artifacts. Partner with customers to define and elicit requirements. Manage customer expectations through pre‑planned deliverables. Conduct impact analysis of scope changes and negotiate prioritization. Consolidate, evaluate, and validate estimates at a solution level. Review, validate, and negotiate estimates across service lines. Conduct resource planning, including pyramid and people development. Analyze impact of changes on estimates and resource loading. Identify roles and skills required for projects based on constraints and KPIs. Identify and plan end‑to‑end activities to meet project acceptance criteria. Estimate work, plan, and track activities closely, reporting progress regularly. Proactively identify and track dependencies impacting project KPIs. Identify and track project risks and issues, communicating impacts to stakeholders. Define RACI charts and communication plans. Ensure stakeholder needs, concerns, or complaints are understood and addressed. Define and agree on the project test approach. Support system integration testing. Review and mentor the team during test execution. Support defining test strategy and scenarios. Prioritize defects based on criticality and severity and participate in triage meetings. Analyze root causes of defects. Ensure and drive the configuration management process. Define/adopt appropriate tooling strategies for projects. Guide teams in developing efficient and high‑quality work products. Create continuous quality improvement plans and define QA processes. Tailor quality guidelines to meet specific project requirements. Guide team members in research to stay abreast of business environments and competitive landscapes. Understand how proposed solutions meet client requirements. Understand customer technology landscapes and map business requirements to technology. Set expectations with customers regarding technology. Analyze project profitability and create profitability sheets. Carry out basic deal pricing and apply project principles for profitability improvement. Define pricing models for medium complex projects and conduct estimations for complex projects. Review simple proposals and understand pricing strategies. Establish KM plans and platforms for knowledge sharing and onboarding. Ensure project learnings are contributed to the KM repository. Comply with account management activities and KPIs. Write contracts mitigating potential risks. Collaborate with other projects and enabling functions to deliver value. Present proposed solutions to customers, highlighting benefits and roadmaps. Define Win Themes and carve out simple solutions or POCs. Review proposals for completeness. Review other project artifacts and participate in PM forums. Adopt learnings and methodologies from other projects. Continuously enhance knowledge of engineering methodologies and concepts. Implement a framework to assess and enhance team skill levels. Nurture innovation within the team and provide feedback for growth. Identify and guide team members’ career aspirations and development plans. Required Qualifications Proficiency in end‑to‑end management of projects with TCV $500K - $1Mn. Experience with deliverables‑based or outcome‑based models. Ability to identify key stakeholders and maintain positive business relationships. Proficiency in defining project activities, resources, milestones, and budgets. Experience in risk management strategies and developing contingency plans. Ability to define and implement governance models. Experience with metrics‑driven management and quantitative assessment of project health. Experience in orchestrating projects for process development or implementation. Proficiency in implementing software delivery methodologies. Experience in building, managing, and mentoring high‑performing teams. Ability to adopt and build software engineering best practices. Experience in requirements analysis, elicitation, scope control, and prioritization. Experience in managing customer expectations. Ability to conduct impact analysis of scope changes and negotiate prioritization. Proficiency in consolidating, validating, and negotiating project estimates. Experience in resource planning. Ability to conduct impact analysis for changes on estimates and resource loading. Skills in identifying project roles and required skills. Experience in identifying and planning end‑to‑end project activities. Ability to manage multiple small/medium size projects/modules. Experience in identifying and implementing risk mitigation strategies. Ability to anticipate schedule delays and manage dependencies. Skills in identifying options to fast‑track schedules. Proficiency in estimating work, planning, and tracking activities. Ability to proactively identify and track dependencies impacting project KPIs. Experience in identifying and tracking project risks and issues. Ability to document, communicate, and track the impact of risks and issues. Skills in identifying internal and external stakeholders. Ability to define RACI charts and communication plans. Experience ensuring stakeholder needs are understood and addressed. Ability to define and agree on the project test approach. Experience supporting system integration testing. Ability to review and mentor team members during test execution. Skills in supporting the definition of test strategies and scenarios. Ability to prioritize defects based on criticality and severity. Experience participating in defect triage meetings. Skills in identifying and analyzing root causes of defects. Ability to interpret test results. Experience in ensuring and driving the configuration management process. Ability to define/adopt tooling strategies for projects. Experience guiding teams in developing efficient and high‑quality work products. Ability to ensure process compliance and mentor teams. Experience in creating quality improvement plans and defining QA processes. Ability to tailor quality guidelines to project requirements. Skills in identifying root causes and implementing preventive/corrective actions. Ability to guide team members in conducting research on business environments. Understanding of how proposed solutions meet client requirements. Ability to identify key industry parameters for market sensing. Understanding of customer technology landscapes. Skills in mapping business requirements to technology requirements. Ability to set expectations with customers regarding technology. Experience providing inputs on potential areas of opportunity. Ability to analyze project profitability and create profitability sheets. Experience with basic deal pricing and improving project profitability. Ability to define pricing models for medium complex projects. Experience conducting estimations for complex projects. Ability to review simple proposals. Experience establishing KM plans and platforms. Ability to enable knowledge sharing among project team members. Ensuring project learnings are contributed to the KM repository. Ability to comply with account management activities and KPIs. Ability to write contracts mitigating potential risks. Ability to collaborate with other projects and enabling functions. Skills in presenting proposed solutions to customers. Ability to understand end goals and define Win Themes. Experience in carving out simple solutions or POCs. Ability to review proposals for completeness. Experience reviewing other project artifacts. Ability to participate in PM forums and share best practices. Ability to adopt learnings and reusable methodologies/tools from other projects. Skills in constantly enhancing knowledge of software engineering methodologies. Ability to implement a framework to assess and enhance team skill levels. Ability to nurture innovation within the team. Skills in providing feedback and enabling team independence and growth. Ability to identify and guide team members’ career aspirations and development plans. Skill Example: Impact and Influence Skill Example: Relationship building Skill Example: Project strategy planning Skill Example: Identify project risks and define action plans to manage Skill Example: Define a project plan by breaking it down into individual project tasks Skill Example: Communicate project progress to all relevant parties Skill Example: Delegate tasks and manage team member contributions Skill Example: Manage external, contracted resources Skill Example: Optimize project portfolio timelines Skill Example: Assess project health using quantitative measures Skill Example: Conflict management Skill Example: Collaborate with different techno‑functional teams Knowledge Example: Project methodology Knowledge Example: Technologies to be implemented Knowledge Example: Company business strategy and business processes Knowledge Example: Development and compliance with financial plans and budgets Knowledge Example: IPR principles and regulation Knowledge Example: Structured project management methodologies (e.g., agile techniques) Knowledge Example: Estimation techniques Knowledge Example: Metrics analysis and quantitative management Knowledge Example: Root cause analysis Knowledge Example: People management Knowledge Example: Understanding of quality and governance models Preferred Qualifications None specified in the job description. Certifications None specified in the job description. #J-18808-Ljbffr