Customer Service Ops Leader - Experience & Performance
Serenity Health Care
Serenity Health Care is seeking a Customer Service Manager in Houston, TX, to lead a high-performing team in a fast-paced environment. This role requires 10+ years of operational leadership experience and the ability to manage a team of over 30 employees. The manager will oversee daily operations, ensure high-quality customer interactions, and drive accountability to performance metrics. Great benefits include competitive salary, health coverage, and paid time off. #J-18808-Ljbffr Serenity Health Care
- ...in Houston, TX is seeking a Manager of Customer Service to lead the customer service and... ...customer relationships, managing team performance, and driving process improvements. The... ...candidate will have over 10 years of experience in supply chain and logistics, an MBA...PerformanceWork at office3 days per week
$92k - $120k
...Customer Experience Lead At Clover Health, we are committed to providing... ...who deliver exceptional service to our Medicare Advantage members... ...accountable for coaching, performance management, and driving a... ..., solutions-oriented leader who proactively identifies...PerformanceFull timeWork experience placementFlexible hoursShift work- ...days) to receive an alert: Customer Experience Lead Date: May 19, 2026... ...blends customer insights, service quality, process improvement... ...drive long‑term loyalty. This leader will work cross‑... ...operational benefits. Monitor performance and outcomes of implemented...PerformanceFull timeFor contractorsLocal areaRelocation
- ...Customer Care Coordinator-Order Experience I By joining Numotion, you will be a part of the... ...mobility products and services. Numotion is improving the... ...standing as the industry leader in CRT comes from having... ...accurately and completely perform intake steps. Responds...PerformanceTemporary work
- ...a team to meet financial goals. Strong communication and leadership skills are essential, alongside marketing acumen and customer service experience. The ideal candidate will have a solution-driven mindset and a commitment to creating positive resident relationships. This...SuggestedFull time
- ...Customer Experience Coordinator As the Customer Experience Coordinator, you will be responsible... ...processes, excellent customer service, and seamless team coordination. You will... ...Facilitate weekly team meetings to review performance and share updates. Support...PerformancePart timeSeasonal workWork at officeShift work
- ...resident relations, maintenance, and financial performance while delivering an exceptional living experience. The ideal candidate will have over 3 years of... ...management experience, strong leadership skills, and a customer-service mindset. The position includes company-...Performance
- ...Sr. Ops Lead Data Center Facilities Locations (on-site):... ...programs with colocation and service partners, verifying redundancy... ...standards that raise the bar for performance, availability, and cost... ...management and negotiation skills; experience partnering with colo...PerformanceLocal area
- EXSIF, based in Houston, TX, is seeking a Manager of Customer Service and Collections. This role involves leading the customer service and... ...office operations. The ideal candidate has over 10 years of experience in the Supply Chain and Logistics industry, holds an MBA in...Work at office
- Kinsa Group in Houston, TX is seeking a Customer Service Manager to oversee operations in a fast-paced beverage manufacturing environment... ...lead teams, and ensure process improvement. With 5+ years of experience required in the food or beverage industry, the role involves...
$20 - $22 per hour
...Houston Galleria. You will lead the team, ensuring exceptional customer service while supporting store leadership in daily operations and sales performance. Candidates should have prior supervisory experience and strong communication skills. The role offers an hourly pay...PerformanceHourly pay- The Director, Customer Care & Lifecycle Services at Emerson Actuation Technologies leads our front-end and... ...on delivering an exceptional experience to all Actuation Technologies customers... ...hiring and onboarding to retention and performance management, ensuring a seamless...PerformanceFlexible hours
- Summary The Boutique Director is the leader and brand ambassador for the Houston... ...team, delivering superior client service, and exceeding performance targets. They coach and mentor boutique... ...staff to deliver an elevated client experience. Act as a leader of leaders by...PerformanceSeasonal workHome officeFlexible hoursNight shiftAfternoon shift
- ...Community Manager to oversee on-site operations in Houston, Texas. In this role, you will lead a high-performing team, drive financial performance, and enhance the resident experience. The ideal candidate will have 3-5+ years of property management experience, showcasing strong...Performance
- ...States | Posted on 05/21/2026 United Valet Service is seeking a Lead Valet to oversee... ...holding the valet team to a high level of performance. This is a working leadership role.... ...parking vehicles while managing flow, guest experience, and team execution in real time. Key...PerformanceShift workWeekend workAfternoon shift
- Serenity Health Care in Houston, TX is seeking a Customer Service Manager to lead operations in a fast-paced environment. The... ...of over 30 employees, ensuring high-quality customer experiences, and meeting performance metrics. The ideal candidate will have 10+ years of leadership...Performance
$19 - $23.75 per hour
...Customer Experience Supervisor As the Customer Experience Supervisor you are accountable for... ...associates, coaching associates on customer service, leading company training initiatives... ...and gift card programs. Cashier Performance - Trains, mentors and coaches all...PerformanceHourly payWorldwideShift work$90k
...That’s real impact. Our high-performance culture is driven by our... ...NAVEX is seeking an Enterprise Customer Experience Manager (CXM) to deliver... ...strong accountability, and leaders invested in your success so... ...across sales, product, services, support and leadership teams...Performance- ...celebrate our associates. The Director, Customer Experience is responsible for implementing and... ..., such as NPS, CSAT, and CES. Measure performance and report insights to senior leadership... ...Engagement Collaborate with Digital Leaders: collaborate with the Digital Leaders...PerformanceLocal area
- ...a Director of Total Quality in Houston, TX, to lead quality performance across multiple manufacturing sites. The role involves aligning... ...operations. The ideal candidate will have over 10 years of experience in quality management within a manufacturing environment, a Bachelor...Performance
- ...Search Group is looking for a Director of Customer Service based in Houston, Texas. In this role,... ...customer service team, driving performance and operational excellence. You will be... ...and a minimum of 10 years of management experience. Strong leadership skills, adaptability...Performance
- ## Guest Experience Training Manager**Summary****Essential Duties and... ...experience* Enforce a vibrant customer-focused culture by rallying... ...providing exceptional customer service, presenting the highest... ...brand and venue standards.* May perform other duties as assigned.**Supervisory...PerformanceFor contractorsWork at officeFlexible hoursAfternoon shift
- Part Time Customer Experience Manager page is loaded## Part Time Customer Experience Managerlocations... ...Promises. Deliver friendly customer service.* Assist Store Manager in leading and... ...achieve results; participate in the performance management process; support Talent Development...PerformanceFull timePart timeLocal areaNight shiftEarly shift
$16 per hour
...rapidly expanding laundry brand is seeking a Team Leader in Houston to ensure exceptional customer experiences and lead a motivated team. The ideal candidate should... ...experience and be passionate about customer service. Responsibilities include overseeing daily operations...Hourly pay$90k
...Description Operations Manager – Customer Experience Location : Galleria, TX... ...in a fast-paced, high-volume service environment where execution, team performance, and customer experience are everything... ...role is ideal for a hands-on leader who takes ownership of people,...PerformanceFull timeShift work- ULTA Beauty is seeking an Experience Manager in Houston, Texas. You will lead a team of stylists and estheticians, focusing on sales... ...and exceptional guest experiences. Responsibilities include performance management and team development. The ideal candidate has a strong...Performance
- ...) ® is seeking a Utilization Management Leader to oversee clinical and nonclinical operations... ...Responsibilities include managing team performance, productivity, and compliance, along... ..., and 3-5 years of managed care experience. This is an opportunity to impact team effectiveness...Performance
- ...addressing issues promptly. You will manage day-to-day operations, oversee staff performance, and maintain organized meeting and workspace environments. Ideal candidates will have 2-3 years’ experience in hospitality or event planning and strong technical skills. #J-18808-...Performance
- ...Office Manager in Houston, TX, who is passionate about leading teams and enhancing patient experiences. In this role, you will manage daily operations, mentor staff, and drive performance metrics. You will be integral to the office culture, promoting unity and operational...PerformanceWork at office
- ...experienced Management Consultants who can coach frontline managers to drive performance improvement. The role involves extensive travel to client sites and requires significant management experience. The ideal candidate possesses strong analytical, communication, and...Performance
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