Service Engineer - Injection & Blow Molding Machinery

Job Description

Job Description

Location: Wilmington, NC (with frequent travel)

Job Type: Full-time

Salary: Competitive, based on experience

Benefits: Comprehensive benefits package

About Wilmington Machinery

Wilmington Machinery is a leader in designing and manufacturing large-scale low-pressure injection molding machinery. We serve a global customer base and are dedicated to innovation, quality, and customer satisfaction.

Wilmington Machinery is seeking a hands-on, mechanically and electrically skilled Service Engineer to install, troubleshoot, repair, and maintain injection molding and blow molding equipment at customer facilities. This role requires extensive travel, problem-solving under pressure, and the ability to work independently with minimal oversight.

·         Install and commission new molding machinery at customer sites.

·         Diagnose mechanical, hydraulic, electrical, and PLC-related issues on equipment in the field.

·         Perform preventive maintenance and repairs according to manufacturer guidelines.

·         Train customers on machine operation, maintenance, and troubleshooting procedures.

·         Document all service calls and repairs accurately and timely.

·         Serve as a technical liaison between customers and engineering teams.

·         Provide feedback on equipment performance and field failures to drive design improvements.

·         Maintain tools, parts inventory, and travel readiness.

·         Technical degree in Mechanical, Electrical, or Industrial Engineering – or equivalent work experience.

·         3+ years of hands-on experience with injection and/or blow molding machinery.

·         Proficient in electrical schematics, PLC troubleshooting (preferably Allen-Bradley), hydraulics, and pneumatics.

·         Comfortable reading mechanical drawings and machine assembly schematics.

·         Must be able to travel 70%+ including internationally, sometimes on short notice.

·         Strong communication and customer service skills.

·         Must be self-directed, organized, and able to work independently.

·         Valid driver’s license and passport required.

·         Prior experience with Wilmington Machinery equipment a plus.

·         Experience in plastic processing and mold setup is advantageous.

·         Knowledge of servo systems, VFDs, and safety systems (e.g., ISO 13849-1) is desirable.

·         Competitive pay with overtime opportunities

·         Travel reimbursement, and company credit card

·         401(k) with company match

·         Health, dental, and insurance

·         Paid time off and holidays

·         Tight-knit team culture with direct access to engineering and manufacturing