Front of House Manager

Job Description

Job Description

Front of House Manager – Tuk Tuk Boom

 
Job Summary:  
We are seeking an experienced and customer-focused Front of House Manager to oversee daily operations at our casual dining Thai & sushi restaurant. This role requires strong leadership, excellent communication, and a passion for hospitality. The ideal candidate will ensure smooth service, manage staff, and maintain a welcoming environment for guests. 

 
Key Responsibilities:  

 
1. Guest Experience & Service Excellence  
• Greet and interact with guests to ensure a positive dining experience. 
• Address customer concerns and resolve issues promptly. 
• Maintain high service standards and a warm, welcoming atmosphere. 

 
2. Staff Management & Training  
• Recruit, train, and supervise front-of-house staff, including servers and hosts. 
• Schedule shifts and manage staffing levels to meet business needs. 
• Conduct regular team meetings to reinforce service expectations and restaurant policies. 

 
3. Daily Operations & Efficiency  
• Oversee the dining room, ensuring tables are turned efficiently and reservations are managed effectively. 
• Collaborate with kitchen staff to ensure seamless service between front and back of house. 
• Monitor cleanliness, ambiance, and overall restaurant presentation. 
• Expo skills will be trained and required. 

 
4. Financial & Inventory Oversight  
• Assist in monitoring sales, labor costs, and expenses to ensure profitability. 
• Manage cash handling, POS system operations, and end-of-day reporting. 
• Oversee front-of-house inventory, including beverages and supplies. 

 
5. Compliance & Safety  
• Ensure compliance with health, safety, and alcohol regulations. 
• Implement restaurant policies and maintain proper food handling procedures. 

 
Qualifications:  
• 2+ years of restaurant management experience, preferably in casual dining. 
• Strong leadership and communication skills. 
• Ability to work in a fast-paced environment while maintaining attention to detail. 

• Proficiency in POS systems and scheduling software. 

 
Benefits:  
• Employee discounts and meal benefits. 
• Growth opportunities within the company. 

 
If you’re passionate about hospitality and thrive in a dynamic environment, we’d love to have you on our team! Any application submitted without a resume will be automatically passed over.