Senior Analyst Human Resources Department, Employment Division

Senior Analyst

The Human Resources Department delivers innovative and timely human resources services and leadership to enable the City, its departments, and employees to provide world class municipal services to our diverse residents and visitors.

Position Duties

The salary range for this classification is $118,460.16 - $144,318.72 annually. This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience. The Employment Division within the Human Resources Department oversees the City's recruitment activities and administration of the City's classification system. The Senior Analyst reports directly to the Program Manager and serves as a highly technical subject matter expert in classification and compensation. This position leads complex, citywide classification and compensation projects requiring sound judgment, analytical expertise, and independent decision-making. Key responsibilities include conducting classification analyses; developing and maintaining job classifications; evaluating and recommending appropriate classification and compensation actions; researching and interpreting personnel rules, policies, and labor agreements, and preparing Council and Civil Service Commission memorandums, reports, and other written materials related to amendments to the City's classification plan. The Senior Analyst collaborates closely with department leaders, employees, and internal staff to assess operational needs, develop recommendations, and present findings on sensitive and complex issues. Responsibilities include but are not limited to:

• Develop and establish new and updated job classification specifications.
• Conduct position reclassification studies and provide detailed analysis, reports, and recommendations to Program Manager.
• Benchmark salary and minimum qualification data from labor market agencies using online sources or by contacting labor market agencies directly.
• Assess class specifications from other agencies including their minimum qualifications, duties, responsibilities, and skills required to perform their job and compare and conduct an analysis against our class specifications.
• Prepare Council and Civil Service Commission memos related to amendments to the classification plan.
• Prepare reports and recommendations for improved City departmental operations, services systems or organizational methods related to classification and compensation.
• Develop contracts and service orders to meet specific City or department needs; prepares bids and specifications; monitors timely fulfillment of deliverables by consultant, reviews compliance of consultant work progress and accuracy of consultant billing submitted for work completed.
• Respond to inquiries from outside agencies.
• This position will provide day-to-day supervision, training, and mentorship to an Analyst, including assigning and reviewing work, providing technical guidance, and support development to ensure high-quality customer service and timely completion of projects.

Minimum Qualifications

Education: Bachelor's Degree from an accredited college or university.

Four (4) years of increasingly responsible experience in general management/administrative analytic work in the areas of budget, finance, grant administration, organizational analysis, general administration, human resources, or related field in general analytical work.

Acceptable Substitutions: One (1) year of additional education above the Bachelor's Degree level may be substituted for one (1) year of the required management/administrative analytic work.

This position requires a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an "Assuming Office Form 700" with the City Clerk's Office within the first 30 days of employment with the office.

Other Qualifications

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.

Job Expertise - demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

Communication Skills - effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.

Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.

Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.

Planning - Acts to align own unit's goals with the strategic direction of the organization; defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives.

Meeting Ethical Standards - When confronted with ethical dilemmas, acts in a way that reflects relevant law, policy and procedures, agency values, and personal values.

Teamwork & Interpersonal Skills - Demonstrates a positive attitude and flexibility along with the ability to develop effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promote job performance.

Supervision Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness

Selection Process:

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

If you have questions about the duties of this position, the selection or hiring processes, please contact Marcela Bolaos at View email address on click.appcast.io.

Additional Information

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email View email address on click.appcast.io and we will research the status of your application.

AI and the Hiring Process

We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be a valuable tool for learning, research, and professional growth. We encourage candidates to use AI responsibly as a support in preparing application materials, live assessments, and interviews. However, we value authenticity, accuracy and truthfulness. Application responses and interview answers must reflect your own knowledge, skills, and experiences. While AI can supplement preparation, it cannot replace the originality and judgment we look for in our employees. This ensures fairness, transparency, and equity for all applicants in the hiring process.