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Forecast & Scheduling Architect - Workforce Optimization

Edward Elmhurst Health

Edward Elmhurst Health is seeking a Workforce Optimization Analyst based in Skokie, IL. This full-time role focuses on optimizing call center operations through data analysis, staffing models, and performance monitoring. The candidate will be responsible for real-time adjustments, scheduling, and enhancing customer experience while ensuring operational efficiency. Candidates should possess strong analytical skills and have at least 2 years of experience in workforce management. #J-18808-Ljbffr Edward Elmhurst Health

Vacancy posted 3 days ago
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