Customer Service Associate

Customer Service & Administrative Specialist (with AR/AP Support) (1st Shift | Temp-to-Hire) Position Overview We are seeking an organized, customer-centric Customer Service & Administrative Specialist for a temporary position paying $25.00/hour. This role requires 3 to 5 years of experience blending high-level administrative support and customer care with foundational AR/AP functions. You will act as the central point of contact for client inquiries while managing front-facing administrative workflows, document processing, and basic billing support. Position Details Pay Rate: $25.00 / hour Shift: 7:30 AM - 4:00 PM (Monday - Friday) Employment Type: Full Time, Temp-to-Hire Key Responsibilities Customer Service & Communication: Inbound Support: Serve as the primary contact for client phone and email inquiries. Issue Resolution: Research and resolve customer questions regarding account status or service details. Cross-Functional Routing: Direct complex inquiries to the appropriate internal teams or account managers. Relationship Management: Maintain high-quality, professional relationships with clients and vendors. Administrative Functions & Data Management: Records Maintenance: Manage, organize, and update physical and digital filing systems. Administrative Functions & Data Management: Data Entry: Input client information, order details, and administrative data into internal systems. Administrative Functions & Data Management: Mail & Documentation: Sort and distribute incoming mail, packages, and digital correspondence. Administrative Functions & Data Management: Office Support: Assist with scheduling, reporting, and general day-to-day office coordination. AR/AP Support: Billing Assistance: Prepare and send standardized client invoices and payment reminders. AR/AP Support: Invoice Intake: Receive, verify, and code incoming vendor invoices for approval. AR/AP Support: Payment Log: Document cash receipts, checks, and electronic payments in the system. AR/AP Support: Discrepancy Research: Review account histories to assist in resolving minor billing variations. #J-18808-Ljbffr