Large Business Engagement Manager

Job Description

Job Description

$50,000 base salary + commission and bonuses. Expected first-year total compensation $75k - $85k.  Are you ...

• Looking for a relationship-focused sales and business development role where you can make a meaningful impact on the regional business community?
• A confident communicator who enjoys building connections with CEOs, business owners, and executive leaders?
• Someone who thrives on developing strategic partnerships, growing accounts, and delivering long-term value?
• Wanting to turn your networking, consultative sales, and relationship management skills into strengths?

If so, Better Business Bureau (BBB) may be just the place for you to thrive.

As a Large Business Engagement Manager, you will identify, cultivate, and secure accreditation relationships with large and strategically important businesses throughout the region. You will serve as BBB's primary ambassador to executive leadership within the business community while managing relationships with existing large Accredited Businesses to drive engagement, retention, and growth.

You will work 37.5 hours per week in our hybrid work environment -- both from home and at the St. Louis BBB office.

Better Business Bureau (BBB) is a purpose-driven, nonprofit organization dedicated to advancing an ethical marketplace where buyers and sellers trust each other. We're more than one hundred years old with a start-up attitude.

Here is what you'll do:

Develop new business relationships by:

• Identifying, researching, and pursuing large businesses that may qualify for BBB Accreditation.
• Building relationships with CEOs, owners, presidents, and senior executives.
• Developing and maintaining a strong pipeline through networking, referrals, business associations, and prospecting activities.
• Communicating BBB's value through a consultative sales approach.
• Guiding prospective Accredited Businesses through the accreditation and onboarding process.
• Collaborating with leadership to refine and strengthen BBB's value proposition for large businesses.

Manage and retain strategic accounts by:

• Serving as the primary relationship manager for assigned large Accredited Businesses.
• Conducting regular business reviews, engagement meetings, and strategic discussions.
• Developing retention strategies and proactively addressing renewal risks.
• Identifying opportunities for sponsorships, multi-location engagement, partnerships, and business growth.
• Ensuring Accredited Businesses maximize the value and benefits of their BBB membership.

Support organizational goals by:

• Maintaining accurate CRM records and reporting on business development, retention, and account activity.
• Following BBB policies and upholding the BBB Sales Ethics Pledge.
• Participating in continuous improvement discussions to enhance BBB services and business engagement efforts.
• Assisting with additional projects and responsibilities as needed.

Here is what will make you successful:

• Ability to build and maintain strong relationships with executive-level decision-makers.
• Five or more years of success in business development, consultative sales, account management, or related fields.
• Demonstrated track record of achieving growth, retention, and relationship-building goals.
• Strong verbal and written communication skills, including presentation and networking abilities.
• Ability to work effectively in team and hybrid/remote work environments.
• Strong organizational skills with the ability to manage multiple priorities and opportunities simultaneously.
• Self-starter who is comfortable working independently and taking initiative.
• Demonstrated problem-solving and strategic thinking skills.
• Proficiency with CRM systems and Microsoft 365 applications.
• Bachelor's degree preferred but not required.

Benefits include:

• 37.5 hours per week Monday – Friday hybrid work schedule
• Competitive salary plus opportunity for commission and bonuses
• Health, dental, vision insurance options
• Paid life insurance and long-term disability insurance
• 401(k) with company match
• Paid Time Off (PTO)
• Career development resources and assistance
• Flexible spending account
• Parental leave
• Employee assistance program
• BBB's downtown location with paid in-building parking or transportation pass

At BBB, we strive to create an inclusive environment that provides all team members with the opportunity to thrive. We foster a culture in which our differences are celebrated; our differences are what makes us a better business. We are proud to be an equal employment opportunity employer and will not discriminate based on race, color, gender, gender identity, religion, sexual orientation, national origin, age, marital status, disability status, citizenship status, veteran status, or any other characteristic protected by local, state, or federal law.