Patient Companion

Join Cleveland Clinic Mercy Hospital and experience world-class healthcare at its best. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Cleveland Clinic is dedicated to creating the best possible patient experience, from registration and scheduling to the end of treatment. As a Patient Companion, you will help facilitate this mission by providing compassionate and top-quality care. In this role, you will assist RNs, physicians, dietitians and other staff in coordinating and fulfilling treatment plans. You will also find a culture that encourages professional growth, educational development and career success.

A caregiver in this position works varying shifts. Working 48 hours per 6-week schedule will be required.

A caregiver who excels in this role will:

• Assist with direct and indirect patient care for one to two patients, such as rooming and taking vital signs, weight and pulse oximetry. If assigned to a closed unit, provide constant observation only for safety for three to four patients.

• Assure patient safety by ensuring that catheters, tubes or other medical equipment have not been removed or disconnected.

• Accompany and assist patients at all times, including transport, tests, transfers and ambulation.

• Identify and report changes in patient status to an RN or physician.

• Initiate CPR and other emergency measures as required.

• Acknowledge patient concerns and needs and notify appropriate staff for assistance when necessary.

• Complete all documentation and provide hand-off communication to caregivers responsible for the patient.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED

• Heartsaver Level of Basic Life Support (BLS) through the American Heart Association (AHA) or American Red Cross within three months of hire

Preferred qualifications for the ideal future caregiver include:

• Knowledge and understanding of basic patient care activities, such as basic hygiene, skin care, vital signs and other general hands-on patient care functions

Physical Requirements:

• Requires full body motion to move and lift patients, manual finger dexterity with good eye-hand coordination; involves extensive standing and walking.

• Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.

• Physical Demand requirements are in excess of those for Light Work.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $16.50

Maximum hourly: $16.50

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities