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Public Safety Engagement Lead, Executive Customer Engagement

Crains Cleveland

Role Overview Executive Engagement Officer supports Axon's Global Executive Engagement function by coordinating, preparing, and executing executive‑level engagement activities across international markets. Reporting to the Senior Vice President, Global Sales Programs & Partners, the role focuses on operational execution, stakeholder coordination, and internal alignment rather than setting strategy or owning executive relationships independently. Key Responsibilities Support the planning and execution of executive engagements with senior leaders across police, defence, and government agencies internationally. Prepare and coordinate briefing materials, background research, stakeholder profiles, and meeting documentation. Maintain accurate records of executive engagements, including stakeholder contacts, engagement history, and agreed next steps. Coordinate internally with regional sales leaders, consultants, and cross-functional teams to support engagement objectives. Assist with the organization and delivery of executive roundtables, forums, and high-level meetings, including logistics, agendas, and participant coordination. Track engagement outcomes and actions, ensuring timely follow‑up and internal visibility. Support the coordination and administration of external advisors and consultants in line with approved engagement plans. Represent Axon at selected meetings or events as delegated and accompanied, ensuring alignment with agreed messaging and objectives. Monitor relevant public safety, regulatory, and market developments to support engagement preparation and situational awareness. Contribute to internal reporting, summaries, and insights related to executive engagement activity. Performance Measures Executive engagements are consistently well‑prepared, documented, and followed through. Engagement records and stakeholder information are accurate and maintained. Internal stakeholders report effective coordination and communication. Executive roundtables and events are delivered professionally and to plan. Consultant and advisor coordination is timely, compliant, and aligned to priorities set by the Director, Global Executive Engagement. Engagement processes and templates are applied consistently. Experience and Capabilities 5+ years' experience in executive engagement support, government relations, program coordination, or senior stakeholder management. Experience working with police, defence, government, or public sector organisations is strongly preferred. Strong organisational and coordination skills, with the ability to manage multiple priorities. Clear, professional written and verbal communication skills, including preparation of briefing materials. High level of discretion and professionalism when working with senior leaders and sensitive information. Ability to operate effectively across regions, cultures, and time zones. Proactive, reliable, and detail-oriented working style. Proficiency in Microsoft Office and standard collaboration tools. Willingness to travel internationally as required, typically up to 40-50%. Additional Requirements Some roles may also require legal eligibility to work in a firearms environment. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Equal Opportunity Employer We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent – regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances – and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email View email address on click.appcast.io. Axon will not respond to inquiries for other purposes. #J-18808-Ljbffr Crains Cleveland

Vacancy posted 5 days ago
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