HVAC Collection Specialist

1st Impressions Heating & Air Inc.

Job Description

Job Summary

We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision.

Responsibilities

Review accounts to discover overdue payments
Research client information and historical data on accounts
Communicate with clients regarding overdue accounts
Collect payments and issue refunds
Maintain accurate documentation of account status and collection efforts
Report on collection activity and present to management

Qualifications

High school diploma/GED required, a college degree is preferred
Previous experience as a Collection Specialist or in a similar position
Understanding of collection techniques
Knowledge of debt collection laws and regulations
Familiarity with Microsoft Office, Excel, and computer databases
Ability to work well under pressure
Excellent communication and negotiation skills

Apply

Vacancy posted 7 days ago

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