Customer Care Representative
Socium - Teams Done Differently
Project Manager
???? Duluth, Georgia - Onsite
Were currently partnering with a growing organization seeking a Customer Care Specialist to join their team. This role is ideal for someone who enjoys working in a fast-paced, customer-focused environment while also supporting operational and planning functions across the business.
RESPONSIBILITIES:
Managing customer orders and order entry within SAP
Supporting invoicing and customer account activities
Assisting with forecasting, planning, and inventory coordination
Communicating with customers regarding order status, timelines, and updates
Partnering cross-functionally with operations, supply chain, and internal teams to ensure smooth execution
Maintaining accurate customer and order data within internal systems
EXPERIENCE:
Experience in customer service, customer care, order management, or inside sales support
SAP experience REQUIRED
Strong organizational and communication skills
Ability to manage multiple priorities in a fast-paced environment
Experience supporting forecasting, planning, or supply chain processes
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