Director of Operations

Job Summary

As the Director of Plant Operations, you are a customer and employee focused change agent who delivers the operational and financial results needed for Operations site success. You clarify plant goals and vision, and provide the team with the right coaching, support, and resources for them to effectively do their job in all facets of manufacturing operations, consistent with corporate mission, values, operational, and financial objectives. Your strategic agility enables you to translate company objectives into KPI’s that are tracked and actioned against every day. You celebrate the successes of your team members who are focused on: safety, quality, customer delivery, team engagement, cost management, and environmental operational goals. You hold your team accountable, but help them overcome challenges effectively through your communication, hands‑on leader as teacher approach on the plant floor, analytical and organizational skills. As the senior leader of the plant location, you are striving for continuous improvement by leveraging continuous improvement principles and using effective change management techniques.

ESSENTIAL FUNCTIONS

Maintains a positive work environment by behaving and communicating in a professional manner with customers, co-workers, clients, and supervisors. Manages direct reports through coaching and supporting their training, development, and productivity. Provides leadership by promoting team concepts, coaching, counseling, retaining, mentoring, training, talent management, and individual development. Drives a culture of accountability and results through strategy deployment and effective performance management. Collaborates with and partner with multiple functions (ex: sales, human resources, engineering, etc.) to plan, resource, and deliver products and assigned projects. Leverages KPI’s and action plans to ensure effective daily/weekly/monthly/quarterly management of operations inclusive of safety, quality, fabrication, assembly, cost, inventory, shipping/receiving. Creates and fosters an engaged, inclusive high performing culture with a passion for safety and quality where it’s lived and felt by all employees. Maintains a proactive, zero‑injury environment. Actively contributes to plant SIOP, understanding demand and owning supply/capacity management. Drives transformational change throughout the plant in coordination with CSC strategies and plans. Develops, coaches, and builds people & process capabilities to drive & maintain sustainable change. Guides and supports the plant quality system in procedures and controls to improve overall customer satisfaction, first pass yield and warranty results. Is proactive and responsive to all facets of customer satisfaction including delivery, schedule changes and special instructions. Guides and supports plant maintenance, facilities, and manufacturing engineering, process improvements, facility improvements and capital expenditures. Guides and supports plant resources in capital investments, material management, and labor & overhead productivity plans. Owns, manages, and regularly reports out as to plant operating plan performance in coordination with the business’s financial forecasts. Carries out supervisory responsibilities in accordance with the organization’s policies and all applicable laws. Performs other duties as assigned by supervisor. Regular and reliable attendance.

REQUIREMENTS

Bachelor’s degree in engineering, supply chain or business administration. Master’s degree preferred. 10 years of operations experience involving plant operations management (weld assembly, stamping, etc..) and/or quality management. Metal fabrication experience is a plus. 10 or more years of direct plant management experience in an environment with multiple products, preferably in industrial manufacturing. Proficient with OEE measurements to determine efficiency / productivity opportunities. Possesses effective and efficient analytical, written, and verbal communication skills. Proficiency with Microsoft Office, Excel, PowerPoint, Microsoft Dynamics experience a plus. Ability to travel 10%.

PHYSICAL DEMANDS

Frequent communication with others to exchange information. Frequent repetition of motions that may include the wrists, hands and/or fingers. Frequent moving about to accomplish tasks or moving from one worksite to another. Occasional adjusting or moving objects up to 20 pounds in all directions. Constantly remaining in a stationary position, often standing or sitting for prolonged periods. Constant use of computer for prolonged periods. Constantly thinking and processing information. Constantly maintaining concentration and focus on tasks.

WORK ENVIRONMENT

General office environment. May require occasional exposure to production areas with airborne particles, loud noises, and extreme heat and cold. Personal protection equipment is required when entering a manufacturing plant.