General Manager
Popeyes Louisiana Kitchen
DESCRIPTION A Popeyes General Manager essentially runs the restaurant like a small business , responsible for team leadership, operational execution, guest satisfaction, and financial results.
Operations Management
Operations Management
- Direct daily restaurant operations and ensure smooth service.
- Maintain Popeyes brand standards for food quality, cleanliness, and service .
- Ensure compliance with food safety, sanitation, and health regulations .
- Manage inventory levels and ensure proper food ordering and storage.
- Maintain restaurant equipment and facility conditions.
- Previous restaurant management experience.
- Strong leadership and communication skills.
- Ability to analyze financial reports and operational metrics.
- Knowledge of food safety standards (often ServSafe certification ).
- Ability to work evenings, weekends, and holidays.
- Manage the restaurant Profit & Loss (P&L) and drive profitability.
- Monitor sales, labor, and food costs .
- Analyze operational reports and adjust staffing or operations accordingly.
- Develop action plans to improve restaurant performance.
- Recruit, hire, train, and develop team members and managers.
- Coach and motivate employees to improve performance.
- Create a positive work culture and build future leaders.
- Schedule staff and manage labor effectively.
- Ensure every guest receives fast, friendly, and accurate service .
- Resolve customer concerns and complaints promptly.
- Maintain high guest satisfaction and drive repeat business.
- Complete daily paperwork, reports, and deposits.
- Monitor inventory counts and order supplies.
- Ensure accurate payroll and employee records.
- Maintain compliance with company policies and procedures.
- Hiring, training, developing managers and team members
- Delivering fast, friendly service and resolving issues
- Food safety, quality, speed of service, brand standards
- Sales growth, labor control, food cost, and P&L
Vacancy posted 2 days ago
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