Automotive Service Advisor

Job Description

Job Description

Benefits:

• Employee discounts
• Health insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Benefits/Perks

• Careers Advancement Opportunities 
• Flexible Scheduling
• Competitive Compensation

Job Summary
We are looking for a high-performing Automotive Service Advisor to join our successful service center. If you have a proven track record of sales experience and fantastic communication skills, we want to hear from you. As an Automotive Service Advisor, you will grow our customer base by identifying potential customers, keeping in touch with existing customers, and making sure that everyone has a positive experience. You will greet guests and build rapport, answer questions about vehicles. Mentorship programs, ongoing education, and even competitive bonuses are available to our service advisor. This is a great opportunity for someone with strong interpersonal skills and sales experience.

Responsibilities 

• Greet customers as they arrive at Concourse Auto Service 
• Create a professional environment that builds rapport and puts customers at ease
• Answer customer questions about service and maintenance.
• Use CRM software to maintain a customer database 

Qualifications

• High school diploma or GED equivalent is required; a bachelor’s degree is preferred
• Valid state-issued driver’s license and clean driving record are required
• Prior sales experience is a plus
• Excellent communication and negotiation skills
• Ability to manage time and serve customers with little supervision