Assistant Dock Manager (multiple positions)

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Locations Seattle (x4) Tacoma Edmonds Kirkland Olympia Port Orchard Poulsbo Everett Responsibilities A typical day as a Dockmaster includes customer service, greeting members, checking vessels, performing safety checks, fueling, cleaning, and using an electronic reservation system. Lead a team of Dockmasters at their club location (hiring, training, scheduling, etc.) Maintain host marina relations and serve as an excellent neighbor to all Maintain and care for a fleet of vessels Provide remarkable and memorable customer service to members on and off the boats Handle administrative needs for their location (budget, inventory, etc.) Greet members in a friendly, upbeat, courteous, and professional manner Assist members in boarding/un‑boarding boats with an emphasis on safety Check‑out members using a handheld computer tablet Perform checks of equipment on board (life vests, anchors, dock lines, etc.) Check‑in members returning with boats and charge a credit card for fuel payment Familiarize yourself with local waters to provide essential chart guidance to members Drive boats between slips and fuel dock Fuel boats at the marina fuel dock Clean boats and stage equipment for their next outing Deep clean boats as needed Perform daily clerical work to prepare reservation log, fuel log, and weather reports Work weekend and holiday shifts (the marina is open weekends and most holidays) Qualifications High school diploma Must be at least 21 years old Willingness to promote company values and be a team leader with excellence Boating experience or a love for boating (boat driving/operating training provided) Ability to perform minor boat maintenance (bilge pumps, fuses, fluids, etc.) Physical ability to lift or carry up to 30 lbs regularly Physical ability to board and un‑board boats dozens of times per day Physical ability to clean boats, often using a handle‑mounted brush and water hose Physical ability to kneel or stoop to clean the interior of boat compartments and secure boats Vision adequate to read or manipulate hand‑held computer tablets in bright sunlight Have a mobile device to use company communication apps outside work (Slack, ADP, etc.) Ability to maintain a calm, positive attitude during periods of high activity Highly effective communication skills and friendly customer service are required Must be a self‑starter and capable of working unsupervised occasionally High attention to detail Maintain a clean work area Control traffic in the marina area and assist customers with docking boats Always operate with an emphasis on guest hospitality Use the “clean as you go” method when performing your work duties Adhere to all safety policies Maintain a cooperative, team attitude in working with supervisors and fellow employees Maintain a positive attitude toward the dock and the job being performed Compensation $18.50 – $21 per hour plus tips. Upon successful review, full‑time and year‑round assistant dock managers may be eligible for participation in the company's group medical and dental insurance plan. Dock managers and assistants may earn paid time off and are paid for holiday breaks. #J-18808-Ljbffr Freedom Boat Club